89 Reviews
Write a Review89 Reviews of Chai Lor
April 07, 2019
The service was excellent - as usual! I have had my Honda Accords serviced by Hopkins Honda for many years. The wait time for service has ALWAYS been within the quoted time or less. The qu I have had my Honda Accords serviced by Hopkins Honda for many years. The wait time for service has ALWAYS been within the quoted time or less. The quotes given for repairs has always been accurate and the service reps have treated me not just as a “customer” but as they would a good friend when relaying repair issues and the costs associated. More
Other Employees Tagged: Angie Kirkendall, Josh Tague , Kyle Allison, Sarah Touchstone
April 06, 2019
Luther Hopkins Honda--the best! Luther Hopkins Honda excels at the fine art of supreme customer service--something that has been lost to online ordering and techie-driven apps. Wheth Luther Hopkins Honda excels at the fine art of supreme customer service--something that has been lost to online ordering and techie-driven apps. Whether a simple oil change or something more involved, every Luther associate is top-rate and the service/work provided is high quality. I won't take my car anywhere other than Luther Hopkins Honda. More
Other Employees Tagged: Karlina Nelson, Sorry...can't recall the name of the two shuttle service drivers (also excellent) along with the associate who handled check-out--also excellent.
April 04, 2019
John and Natasha-Gold Stars The title says it all, both worked hard to get me what I wanted. The team took the time to understand my needs and while the initial selection was g The title says it all, both worked hard to get me what I wanted. The team took the time to understand my needs and while the initial selection was great, it lacked critical features I wanted. This is where Natasha “shined”. She worked hard to find me what I wanted staying within 15% of my top line price. This is why I have purchased five vehicles form Hopkins Honda and specifically from John. Now John has competition from Natasha going forward. Thank you so much. More
Other Employees Tagged: John Vang , Natasha Catt
March 28, 2019
Excellent! Highly recommend! Please from beginning to end with my experience at Luther Hopkins Honda. Staff was friendly, knowledgable and communicative. LOVE my new car. Would de Please from beginning to end with my experience at Luther Hopkins Honda. Staff was friendly, knowledgable and communicative. LOVE my new car. Would definitely recommend to friends! More
Other Employees Tagged: Leonard Buzzelle , Edward Vorobey
March 27, 2019
Great service Great, friendly service. Fast too. Also, a welcoming kids entertainment room. I would highly recommend this dealership to friends and family. We look Great, friendly service. Fast too. Also, a welcoming kids entertainment room. I would highly recommend this dealership to friends and family. We look forward to our next trip to Luther Honda. More
March 22, 2019
Car maintenance I have trust in the work that they do. The employees are knowledgable professional and kind. Prices are fair and comparable to other repairs shops. Th I have trust in the work that they do. The employees are knowledgable professional and kind. Prices are fair and comparable to other repairs shops. Thank you. More
Other Employees Tagged: Angie Kirkendall , Donna Cepress, A.C. Hecker, Karlina Nelson, Jerry StSauver, The friendly cashiers; wonderful employees who keep the waiting areas clean & comfortable Thank you!
March 18, 2019
Great Customer Service! Explained the issue and cost before working on my car and was up front and accurate about the timeline for the work to be completed. Explained the issue and cost before working on my car and was up front and accurate about the timeline for the work to be completed. More
March 14, 2019
Great service team and facility! This dealership is always so helpful and accommodating. Their team ensures they educate you on the issues with your car and the reasons why. They ar This dealership is always so helpful and accommodating. Their team ensures they educate you on the issues with your car and the reasons why. They are fair in price and offer great customer service when they may not be able to complete service in a timely manner. The facility is also really clean and a wonderful place to hang out while your car is being serviced. More
March 14, 2019
Recall service Chai did a nice job of explaining the recall and what needed to be done. He was very professional, knowledgeable, and friendly. He asked if it was oka Chai did a nice job of explaining the recall and what needed to be done. He was very professional, knowledgeable, and friendly. He asked if it was okay to wash the car, which was nice. They did a great job. More
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