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Chad Secrest
Chad Secrest at Germain Ford of Columbus

Chad Secrest | Page 3

General Manager

Germain Ford of Columbus

7250 Sawmill Road
Columbus, OH 43235

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4.6
26 Reviews

Industry Experience

25 yrs, 2 mos

4.6

26 Reviews

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26 Reviews of Chad Secrest

July 29, 2023

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Employee Rating

The concierge service was so very nice. Not having to wait in a lounge for hours was very convenient. My car was finished and back at my house 15 minutes after my original appointment. Gre More

by Lspringhart Luanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2023

Germain Ford of Columbus responded

Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with the Germain Ford of Columbus team. Drive safely, and we hope to see you again down the road!

Jul 29, 2023

Lspringhart Luanne responded

Germain Ford of Columbus 5 out of 5 Stars Jul 29, 2023 Lspringhart Luanne The concierge service was so very nice. Not having to wait in a lounge for hours was very convenient. My car was finished and back at my house 15 minutes after my original appointment. Great service.

July 18, 2023

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Employee Rating

This dealership was great. Everyone was courteous and polite. They took care of all my concerns about my vehicle. More

by Emccoy93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Carl

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Jul 18, 2023

Germain Ford of Columbus responded

Thank you for the great review. We're glad to hear that our team at Germain Ford of Columbus provided you with excellent service and addressed all your concerns. We appreciate your business and hope to see you again in the future!

June 26, 2023

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Employee Rating

Brynden was great, along with the rest of the sales staff. In and out in no time! More

by snatchsingle
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brynden Erwin

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Jun 27, 2023

Germain Ford of Columbus responded

Thank you for the review! We appreciate the kind feedback about Brynden and hope to see you again at Germain Ford of Columbus. Safe travels!

May 30, 2023

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Employee Rating

I had a great experience ordering my Bronco from Germain Ford. Everyone was super friendly and helpful! More

by Alexa.james07
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Cropper, John Carl, Seth Rahm , Michael Ward

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May 31, 2023

Germain Ford of Columbus responded

We're glad to hear you had a great experience working with Germain Ford of Columbus, Alexa! It's always our goal to provide excellent customer service and make the car-buying process as smooth as possible. Enjoy your new Ford Bronco, and we hope to see you back!

April 05, 2023

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Seth our sales guy and the the GM Chad were so helpful. Overall great experience. More

by Amandajacobsonkelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Rahm

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Apr 05, 2023

Germain Ford of Columbus responded

We'll be sure to pass your kind words along to Seth, Chad, and the Germain Ford of Columbus team! Thanks for the positive review!

August 16, 2016

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Employee Rating

Once again I was more than pleased with this relationship. We have been a Germain customer since the Lexus dealership opened (in 1993?) and a Germain Ford customer since its beginning (2000?). Once again, we More

by FLYTYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Cropper , Doug Carnes, Dean Mosier, Scott Greehaugh

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Oct 06, 2016

Germain Ford of Columbus responded

What a wonderful review, Mike! Thank you for sharing your history and experiences with Germain Ford and Germain Lexus. We are honored to have such a loyal customer who has followed us for so many years. It is our pleasure to provide you with such consistent customer service and are pleased our Sales and Service team have built such a positive relationship with you. Thanks again, Mike we look forward to work with you again!

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