Chad Radue | Page 2

Dropping the ball About 6 weeks ago we bought a 2017 Golf Sportwagen. We love the car and got a reasonable deal BUT the customer service has been a disappointment. They About 6 weeks ago we bought a 2017 Golf Sportwagen. We love the car and got a reasonable deal BUT the customer service has been a disappointment. They `forgot to put a temporary license in the rear window eventhough they had the car `ready' for several days. We didn't realize it until we got home (our bad) and called the dealer. `Ooops. Sorry'. Isn't that a checklist item when selling the car? They did have a nice staff person drive to our home with the paper. Weeks went by and no actual license. A week ago they called and said they need something more from us to complete the title. They claimed they had been trying to reach us. If they had, no one left a message. We drove down, gave them what they need and asked that the plates be mailed to us. They estimated we would have them Wednesday. Today they called and asked that we come down again and pick up the plates. We were supposed to have had the plates by now. If you deal with this firm, you will find a decent selection of autos, nice sales staff but you would be well advised to make your own checklist before you take possession to avoid the annoyance of have to return to finalize the transaction. This is the second auto we have purchased them Burnsville. The first transaction was flawless. This one - well not so much. More

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One of the easiest car purchases I had an awesome experience purchasing an used certified car. The process was extremely well handled and very fast. Even minor concerns were paid atte I had an awesome experience purchasing an used certified car. The process was extremely well handled and very fast. Even minor concerns were paid attention to and addressed in a fashion that left very positive impression on me that they do business with the client's experience in mind and to achieve a win-win for both parties to the deal. More

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Linda is awesome to work with! My wife and I just purchased our 4th car from Linda (6th from the dealership overall). Our experiences with Linda and the team at Burnsville VW keep My wife and I just purchased our 4th car from Linda (6th from the dealership overall). Our experiences with Linda and the team at Burnsville VW keep us coming back. Linda and the team are fair and go above and beyond to make your car buying experience hassle free and an overall great experience. I would highly recommend Linda and Burnsville VW when you are in the market for your next car or when your current car needs service! More

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