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Chad Kurtz
Chad Kurtz at Elk Grove Acura

Chad Kurtz | Page 3

Service Advisor

Elk Grove Acura

8585 Laguna Grove Dr
Elk Grove, CA 95757

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46 Reviews
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46 Reviews

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46 Reviews of Chad Kurtz

August 03, 2024

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Mariana was amazing. She took care of me immediately and my car was done earlier then expected. More

by lori.oliveto
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mariana Lazaro

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Aug 04, 2024

Elk Grove Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Acura, Lori, we look forward to having you as a valued customer for many years to come!

August 02, 2024

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Chad was great help. He was friendly and got straightforward with our car gas fuel pump issue. More

by jsaetern14
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Elk Grove Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Acura.

August 01, 2024

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Chad, was very professional in advising me of my repairs to avoid future issues with my vehicle. His honesty and solid knowledge of my vehicle is one reason I continue to comeback and have referred friends More

by JOHN_NEBRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Elk Grove Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chad delivered such a great experience!

August 01, 2024

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They are very friendly and kind. Service is very good and prompt. They seems to know the history of the car. More

by RH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mariana

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Aug 02, 2024

Elk Grove Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 31, 2024

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Good service, thank you! My car was fixed and a loaner provided. Pick up of my vehicle was quick and painless. More

by nbrophy06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 01, 2024

Elk Grove Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2024

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Fast, friendly, efficient service! Always reliable and car is nice and clean. Knowledgeable staff and nice waiting area. More

by pjmayo850
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maciel , Vinny Hoang, Will Robinson

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Aug 01, 2024

Elk Grove Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Acura.

July 31, 2024

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He is the only reason I’ve been going there for 20 years! ! He’ wonderful! More

by chadckurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Megna , Randi Coquioco, David Melo, Thang Nguyen

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Aug 01, 2024

Elk Grove Acura responded

Thank you, Chad, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Acura.

July 29, 2024

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He listens to my concerns and very thoughtful of my opinions choices . He explains in a way I can understand. More

by thojmim76
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Jul 29, 2024

Elk Grove Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 28, 2024

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Employee Rating

Overall experience was good. Chad was helpful. I appreciated his help on the last visit More

by Lisa
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Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Jul 28, 2024

Elk Grove Acura responded

Thank you, Lisa, for the kind words for Chad and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 26, 2024

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Gilbert was very thorough and provided excellent customer service! He was able to get done exactly what I needed done to my car in a very efficient way! More

by khhoshiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Miranda

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Jul 26, 2024

Elk Grove Acura responded

We are very happy to hear Gilbert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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