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Chad Higgins

Overview Reviews (570) Inventory (237)

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Chad Higgins

Chad Higgins | Page 5

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

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4.8

570 Reviews

Overview Reviews (570) Inventory (237)

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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570 Reviews of Chad Higgins

October 20, 2023

Dealership Rating

Employee Rating

Very professional and a very friendly atmosphere. I would not go to any other dealership and they treat you like family. I would not go to any other dealership and they treat you like family. More

by MICHELEWISNIEWSKI625

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anastasia Kaluszyk, Ryan Schneider

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Oct 23, 2023 -

Victory Toyota of Brook Park responded

Michele, Thank you for the business, It wonderful to hear that you were treated so well. Anastasia works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

October 17, 2023

Dealership Rating

Employee Rating

Great dealership with great people. Sam Dakdouk was great to deal with. Also a big thank you to Chad Higgins for picking me up in the morning to go pick up my new car. Sam Dakdouk was great to deal with. Also a big thank you to Chad Higgins for picking me up in the morning to go pick up my new car. More

by greek747

Recommend Dealer

Yes

Other Employees Tagged: Barry Greenfield, Dawn Bell, Sam Dakdouk

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Oct 23, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 14, 2023

Dealership Rating

Employee Rating

Was in and out of this dealership with minimal back and forth of a typical car sale and really feel like I got an honest deal. The fact that I would go back here again specifically for the sales team I dea forth of a typical car sale and really feel like I got an honest deal. The fact that I would go back here again specifically for the sales team I dealt with speaks volumes. More

by Jason S

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anastasia Kaluszyk, Dawn Bell

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Oct 16, 2023 -

Victory Toyota of Brook Park responded

Jason, Thank you for the review! Your kind words made our day. We are so glad to hear that Anastasia and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

October 14, 2023

Dealership Rating

Employee Rating

Sam was very professional and helped us to do the best choices for the car to feet our needs. choices for the car to feet our needs. More

by Toader family

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Albright, Sam Dakdouk

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Oct 16, 2023 -

Victory Toyota of Brook Park responded

What an outstanding review! Sam and the Metro Toyota team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 09, 2023

Dealership Rating

Employee Rating

Metro is a great place to do business. Knowledgeable, service oriented and willing to work with you to fit your budget. Knowledgeable, service oriented and willing to work with you to fit your budget. More

by LivingstonAssociatesTC

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Barry Greenfield, Ramona Plumlee

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Oct 12, 2023 -

Victory Toyota of Brook Park responded

Gary, Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Ramona will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

October 02, 2023

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Employee Rating

Metro Toyota is the best dealership to get the car you want. I always come here for my service and new cars. want. I always come here for my service and new cars. More

by rockdog05

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dawn Bell, Sam Dakdouk

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Oct 07, 2023 -

Victory Toyota of Brook Park responded

Rockdog! That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 15, 2023

Dealership Rating

Employee Rating

Great people. They treat you like family and make the car buying process as painless as possible. They treat you like family and make the car buying process as painless as possible. More

by MASTNARDO.1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Barry Greenfield

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Sep 25, 2023 -

Victory Toyota of Brook Park responded

Mastnardo, thank you for the review! Your kind words made our day. We are so glad to hear that Barry, Chad and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

September 02, 2023

Dealership Rating

Employee Rating

Love my Metro Toyota team! Best service and that is why I have been coming back since the early 90s! Best service and that is why I have been coming back since the early 90s! More

by RYON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Barry Greenfield, Anastasia Kaluszyk, Dawn Bell

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Sep 09, 2023 -

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

August 20, 2023

Dealership Rating

Employee Rating

Justin was a pleasure to work with. He answered my questions and addressed my concerns in a timely and professional manner. He answered my questions and addressed my concerns in a timely and professional manner. More

by CRAIGAPECK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Schneider, Justin Schneider

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Aug 21, 2023 -

Victory Toyota of Brook Park responded

Craig, Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Justin to give you a hand!

August 20, 2023

Dealership Rating

Employee Rating

Chad and his team found me a great replacement for my very tired 19 year old Mazda 6 Wagon and had me on the road in just a few days. Justin is a very friendly and knowledgeable young man who as used ca very tired 19 year old Mazda 6 Wagon and had me on the road in just a few days. Justin is a very friendly and knowledgeable young man who as used car salesman explained the features of my “new” Certified 2017 RAV4 and worked with me to understand the features and controls. Ryan was very friendly while providing my loan documents and taking time with me to understand them. Truly a pleasure to work with. I am looking forward to getting to know the RAV4 in all weather conditions and feel confident Metro Toyota will tend to my questions in the future. More

by CRAIGAPECK

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Schneider, Justin Schneider

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Aug 21, 2023 -

Victory Toyota of Brook Park responded

Craig, Thank you for the business. We are happy to hear that you had a 5 star experience. Chad, Justin and the team will be happy to help you if you should need anything else. We'll look for you in service with your complimentary maintenance.

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