Chad Higgins | Page 44
New Car Sales Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!
Read moreDealership Experience
26 yrs, 11 mos
Industry Experience
26 yrs, 11 mos
Specialties & Trainings
Toyota Platinum certified
570 Reviews
Write a Review570 Reviews of Chad Higgins
May 07, 2019
Amazing Ramona, Chad, and Rick are the best!! Since my husband passed I have had to the car dealing on my own and they made it easy. Ramona, Chad, and Rick are the best!! Since my husband passed I have had to the car dealing on my own and they made it easy. More
Other Employees Tagged: Ramona Plumlee , RICK ZAMBRANA
May 03, 2019
Service on car very good but no help on other concerns. As always, I think the service on my car at Metro is super and that is a major reason I buy my car there. This is the third car purchased at Metro. As always, I think the service on my car at Metro is super and that is a major reason I buy my car there. This is the third car purchased at Metro. However, I had two concerns that I got little or no help with. One was the extended service contract I had on my past two cars. Both of these cars were totaled at less that 50,000 miles and I was seeking an extended service contract on this car at a discounted or no price. The service people referred me to the finance department who claimed no responsibility or knowledge and referred me to Toyota Customer Service.i do not consider that a valid answer. “I will look into that and get back to you” is what I expect. The other concern was setting my car up for Entunes. The lady who was helping Sarah Byrne on April 23, 2019 said she could help me, but couldn’t. The ratings below on the service center apply only to the area that services cars, not the administration. More
Other Employees Tagged: Sarah Byrne, Michelle Layton
May 01, 2019
Great experience at Metro My salesperson Jeff Sharbach was super knowledgeable about the new 2020 Corolla and was able to answer all of my questions with regard to the vehicle My salesperson Jeff Sharbach was super knowledgeable about the new 2020 Corolla and was able to answer all of my questions with regard to the vehicle and to introduce me to all the new cool features. More
Other Employees Tagged: Jeff Scharbach, RICK ZAMBRANA
April 30, 2019
Phenomenal Experience- Toyota Tacoma Lease Jim and Barry Greenfield, Chad Higgins, and the sales support/ finance team did a great job getting me into a new lease on a 2019 Tacoma. I was origin Jim and Barry Greenfield, Chad Higgins, and the sales support/ finance team did a great job getting me into a new lease on a 2019 Tacoma. I was originally planning on getting a sedan in an effort to decrease my monthly payments but they were able to find a Tacoma that fit my desired price range and I am grateful to still be driving a truck I love. They were also very accommodating in helping me turn in my 2016 Tacoma which was leased in Florida. I feel relieved to know that my lease termination has been handled correctly. Very trustworthy people. More
Other Employees Tagged: Bob Albright, Barry Greenfield, Jim Greenfield
April 29, 2019
Great people, great cars My buying experience was quite nice. No stress, no pressure. The salesperson, his manager and one of the owners treated me very well. I actually en My buying experience was quite nice. No stress, no pressure. The salesperson, his manager and one of the owners treated me very well. I actually enjoyed my time there. Not to mention that the C-HR is a fantastic vehicle. More
Other Employees Tagged: Bob Albright , Devin Means
April 19, 2019
Honest, helpful, and effecient I went into the dealership with a good idea of what I was looking for. I never had purchased a car from a dealership before, but I wanted to have acc I went into the dealership with a good idea of what I was looking for. I never had purchased a car from a dealership before, but I wanted to have access to a great warranty/care plan, and I knew the value of owning a Toyota. My personal friend had dealt with my salesperson when he purchased a car and they were able to find him something that met his needs and fit his budget. The dealership was able to finance me a model of a car that I fallen in love with when I had it as a rental. I was surprised how low the cost ultimately ended up being. I live on the east side, near Motorcars Toyota, but it was worth the trip to the west side for my experience at Metro Toyota. I have and will definitely continue to recommend it to friends. Put me down as another satisfied customer. More
Other Employees Tagged: Jeremy McClish, Sam Ibrahim
April 11, 2019
AMAZING!!!!!! Ken K was absolutely incredible! He answered all questions and showed me everything we needed to know about my new Camry! Would highly recommend to an Ken K was absolutely incredible! He answered all questions and showed me everything we needed to know about my new Camry! Would highly recommend to anyone!!! More
Other Employees Tagged: Ken Konopka
April 10, 2019
Professional and Friendly Never have I ever had a better experience with servicing of a vehicle I’ve owned in my lifetime. From a Sales and Service relationship, these guys ha Never have I ever had a better experience with servicing of a vehicle I’ve owned in my lifetime. From a Sales and Service relationship, these guys have it going on. Thanks Metro for making my decision awesome! More
Other Employees Tagged: Sarah Byrne
April 09, 2019
Amazing deal!!!!! I bought a Tacoma trd sport today and I'm so in love with it my first truck and my first manual. My sales men Yacek Nazarczuk was wonderful had my tru I bought a Tacoma trd sport today and I'm so in love with it my first truck and my first manual. My sales men Yacek Nazarczuk was wonderful had my truck ready all clean and detailed! And finance was quick and pain free! I recommend Metro to everyone they have a great team! Thank you! More
Other Employees Tagged: Jeremy McClish, Bob Albright, Barry Greenfield, Yacek Nazarczuk , Rich Holiday, RICK ZAMBRANA
April 08, 2019
A Unique Experience Metro Toyota makes car buying/leasing a painless and dare I say, enjoyable experience. Tony Overman was great to deal with, as he has been in the pas Metro Toyota makes car buying/leasing a painless and dare I say, enjoyable experience. Tony Overman was great to deal with, as he has been in the past, and gave the sincere impression that he would have spent as much time with me as I wanted or needed. Would I go back - absolutely as I have been for over 30 years. Would I recommend Metro to my friends - every chance I get! More
Other Employees Tagged: Jeremy McClish, Tony Overman

