Chad Higgins | Page 42

Needed a car same day as visit and had specific requirements Matt was very kind and helpful, finding a RAV4. I needed a non smoker's car, no older than 2016, under $25,000. with fewer than 20,000 miles, one owne Matt was very kind and helpful, finding a RAV4. I needed a non smoker's car, no older than 2016, under $25,000. with fewer than 20,000 miles, one owner and certified. Although he could not guarantee it was nonsmoking, an extensive test drive where I (on a 90 degree day) put on the air conditioning and then, later, put on the heater full blast. No smoking noted. It's a 2018 RAV4, certified, one owner, mileage was under 10,000 and the price was right. It didn't have GPS but Matt had the service department install one that same day. I've been driving it for almost two weeks and no sign of a smoker's history. Two different friends had recommended Metro. I'll do the same. Thanks Matt and Chad for your help. More

by BONITA1036 Verified Customer Verified Customer

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It’s starts with the salesman My salesman micheal stArted things off with his friendliness and expertise. He gave us options and sound advise. My car was ready the next day when My salesman micheal stArted things off with his friendliness and expertise. He gave us options and sound advise. My car was ready the next day when I finalized No time was wasted and I was in my way home in around 2 1/2 hours More

by BUCKSR01 Verified Customer Verified Customer

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Honestly easiest car buy I’ve ever had in my life. Honestly Tony my sales rep was easy to deal with helped me get what I wanted, Chad the sales manager made sure the deal was what I wanted and guess wh Honestly Tony my sales rep was easy to deal with helped me get what I wanted, Chad the sales manager made sure the deal was what I wanted and guess what you can wheel and deal not that BS you get at other dealers where they won’t deal with you and they tell you the price is the price. Honestly there truly a no BS dealer. More

by TABUSHARIF Verified Customer Verified Customer

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Quick and Professional Started my inquiries via email. Sales dude said come in. I did not want to waste 4 hours in the dealership with paper work and sales gyrations. Started my inquiries via email. Sales dude said come in. I did not want to waste 4 hours in the dealership with paper work and sales gyrations. Go there - he had the keys, as we had already discussed make and model. Drove the car, bottom line pricing. Wanted an upgraded stereo, they made a deal on a model upgrade. Before I knew it, paperwork was in the works - even having a lease trade in. More

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Fantastic car shopping From the moment we walked in we felt like family. The manager Chad was there to greet us along with Ken the sales rep, we told them what we wanted and From the moment we walked in we felt like family. The manager Chad was there to greet us along with Ken the sales rep, we told them what we wanted and what we were willing to pay and no questions they made it happen this is truly the way car buying should be. They have a faithful customer in us. THANK YOU! More

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Never Going Anywhere Else This is my third purchase from them. I only ever purchase Toyota Certified vehicles. From sales to service, and even when I've been in a car acciden This is my third purchase from them. I only ever purchase Toyota Certified vehicles. From sales to service, and even when I've been in a car accident, I trust them. Their finance department makes the long, drawn out process easy, especially when you're prepared. I'm live in Cleveland Heights and make the road trip to them for all my needs each time. Alisa Bray More

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Customer First, they want your business professionaly Courtesy,respect, professional. They want to do business with you, they want to earn your business . They make you feel as the customer, they listen, Courtesy,respect, professional. They want to do business with you, they want to earn your business . They make you feel as the customer, they listen, they respect your time. They went out of their way to help. You feel good about your decision More

by FJEREB Verified Customer Verified Customer

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Great Customer Service Great car buying experience. Survey is a little annoying as I wanted to keep it short but sweet but it is making me say more Great car buying experience. Survey is a little annoying as I wanted to keep it short but sweet but it is making me say more More

by Kmadrid710 Verified Customer Verified Customer

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4th Toyota Lease, Best experience so far! Anastasia was amazing to work with. She made the entire process enjoyable instead of stressful, as it has been in the past. Chris Higgins was also v Anastasia was amazing to work with. She made the entire process enjoyable instead of stressful, as it has been in the past. Chris Higgins was also very helpful when working out that details of the lease and Michelle in the financial department was extremely kind and helpful. This is the fourth lease I’ve had through Metro and this was the very best experience. Thank you! More

by WARE Verified Customer Verified Customer

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Excellent Saleswoman was extremely helpful. Sales process was seamless. Ramona was great - really delightful. She did a great job with each step of the sale Saleswoman was extremely helpful. Sales process was seamless. Ramona was great - really delightful. She did a great job with each step of the sale and explaining all the features of the car More

by BJLAIDMAN Verified Customer Verified Customer

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