Chad Higgins
Chad Higgins at Victory Toyota of Brook Park

Chad Higgins | Page 3

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.8
570 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

Write a Review

570 Reviews of Chad Higgins

February 07, 2024

Dealership Rating
Employee Rating

Excellent service, efficiency, friendliness! Ramona Plumlee is knowledgable and helpful in every way! I am very happy! ?? More

by judithballard
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins

February 03, 2024

Dealership Rating
Employee Rating

They made lease end easy for me. I was able to get set up with a new vehicle quickly. More

by rachelw
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins

February 03, 2024

Dealership Rating
Employee Rating

Anastacia was very helpful in my decision to buy my car. I have been coming to Metro for many years and have always been very satisfied. More

by MARGARET.LEROY
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins

January 31, 2024

Dealership Rating
Employee Rating

We have been buying our cars from Metro for 20 years and will continue to in the future. We have always been given excellent service from Chad, Anastasia, and everyone else we have dealt with. They make buy More

by karlie.russo
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins

January 24, 2024

Dealership Rating
Employee Rating

Just all upset about my experience from start to finish. Honestly way too much to type More

by mnorton216
Recommend Dealer
No

Other Employees Tagged: Chad Higgins

January 23, 2024

Dealership Rating
Employee Rating

Not happy with the truck. But the Toyota team is very good to work with More

by Waterfowl0927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

Jan 29, 2024

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Ken is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

January 21, 2024

Dealership Rating
Employee Rating

Everything was fine and everyone was good to work with. Only negative was having to wait so long for all the paperwork to get completed. Of course, I don't do well with waiting, I'm a guy! More

by DARQUILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ramona to give you a hand!

January 03, 2024

Dealership Rating
Employee Rating

Ken and Barry were excellent! They made the buying experience easy. Love the 2024 Camry. More

by Fwaite5555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ken to give you a hand!

December 28, 2023

Dealership Rating
Employee Rating

amazing service for a car that wasn't going to be there too much longer. More

by lushest.06.gimmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk

Jan 09, 2024

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Anastasia and Chad's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 24, 2023

Dealership Rating
Employee Rating

Ramona was so awesome and understanding to my situation, I am so grateful to the whole team More

by lopezz1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

Nov 25, 2023

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

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