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Chad Higgins

Overview Reviews (570) Inventory (232)

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Chad Higgins

Chad Higgins | Page 3

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

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4.8

570 Reviews

Overview Reviews (570) Inventory (232)

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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570 Reviews of Chad Higgins

February 07, 2024

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Employee Rating

Excellent service, efficiency, friendliness! Ramona Plumlee is knowledgable and helpful in every way! I am very happy! ?? Ramona Plumlee is knowledgable and helpful in every way! I am very happy! ?? More

by judithballard

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chad Higgins

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February 03, 2024

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They made lease end easy for me. I was able to get set up with a new vehicle quickly. I was able to get set up with a new vehicle quickly. More

by rachelw

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chad Higgins

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February 03, 2024

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Anastacia was very helpful in my decision to buy my car. I have been coming to Metro for many years and have always been very satisfied. I have been coming to Metro for many years and have always been very satisfied. More

by MARGARET.LEROY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chad Higgins

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January 31, 2024

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We have been buying our cars from Metro for 20 years and will continue to in the future. We have always been given excellent service from Chad, Anastasia, and everyone else we have dealt with. They make buy will continue to in the future. We have always been given excellent service from Chad, Anastasia, and everyone else we have dealt with. They make buying a car a wonderful experience. More

by karlie.russo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chad Higgins

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January 24, 2024

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Just all upset about my experience from start to finish. Honestly way too much to type Honestly way too much to type More

by mnorton216

Verified Customer

Recommend Dealer

Other Employees Tagged: Chad Higgins

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January 23, 2024

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Not happy with the truck. But the Toyota team is very good to work with But the Toyota team is very good to work with More

by Waterfowl0927

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ken Konopka

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Jan 29, 2024 -

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Ken is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

January 21, 2024

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Everything was fine and everyone was good to work with. Only negative was having to wait so long for all the paperwork to get completed. Of course, I don't do well with waiting, I'm a guy! Only negative was having to wait so long for all the paperwork to get completed. Of course, I don't do well with waiting, I'm a guy! More

by DARQUILLO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramona Plumlee, Justin Schneider

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Jan 29, 2024 -

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ramona to give you a hand!

January 03, 2024

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Employee Rating

Ken and Barry were excellent! They made the buying experience easy. Love the 2024 Camry. They made the buying experience easy. Love the 2024 Camry. More

by Fwaite5555

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Barry Greenfield, Ken Konopka, Ryan Schneider

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Jan 09, 2024 -

Victory Toyota of Brook Park responded

December 28, 2023

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amazing service for a car that wasn't going to be there too much longer. too much longer. More

by lushest.06.gimmes

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anastasia Kaluszyk

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Jan 09, 2024 -

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Anastasia and Chad's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 24, 2023

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Employee Rating

Ramona was so awesome and understanding to my situation, I am so grateful to the whole team I am so grateful to the whole team More

by lopezz1120

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramona Plumlee

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Nov 25, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

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