Chad Higgins
Chad Higgins at Victory Toyota of Brook Park

Chad Higgins | Page 23

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.8
570 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

Write a Review

570 Reviews of Chad Higgins

March 08, 2021

Dealership Rating
Employee Rating

Romona and Chad were amazing! They were so helpful and knowledgeable about the vehicle we bought! Nothing to complain about at all! We are from Wisconsin and drove 7hrs to get our van and would do it agai More

by ka0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee, Ryan Schneider

Mar 08, 2021

Victory Toyota of Brook Park responded

We love hearing this! Thank you for stopping in and your great review. Come back any time! - Metro Toyota Customer Care Team

March 06, 2021

Dealership Rating
Employee Rating

Sam is great and really takes the time to explain everything in detail. We have worked with him a few times for our purchases. Chad also helped us tremendously! More

by Amberbiddlecomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim

Mar 08, 2021

Victory Toyota of Brook Park responded

We appreciate your business and kind words. Come back any time and welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

March 04, 2021

Dealership Rating
Employee Rating

We have been with Metro Toyota for over 30 years, there staff and management truly treat you like part of there family that’s why we recommend them to our family and friends when looking to buy or service More

by Richardjudyfox
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield, Ryan Schneider

Mar 08, 2021

Victory Toyota of Brook Park responded

Thank you for your great review, loyalty and kind words! It means the world to us! - Metro Toyota Customer Care Team

March 02, 2021

Dealership Rating

I had already given a review and rated Metro Toyota the best to work with. I was especially gratified by the service provided by salesman, Terry Jelleson. More

by nle
Recommend Dealer
Yes

Other Employees Tagged: Terry Jelleson , Craig Budziak

Mar 03, 2021

Victory Toyota of Brook Park responded

We love hearing this, thank you! - Metro Toyota Customer Care Team

March 02, 2021

Dealership Rating
Employee Rating

Anastasia was wonderful to work with! We told her what we were looking for and she found it for us. Anastasia is very friendly and knowledgeable and we highly recommend her to anyone looking for a Toyota! More

by Biscarofamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk , Dawn Bell

Mar 02, 2021

Victory Toyota of Brook Park responded

Thank you for the great review and kind words! Come back any time and we appreciate your business. - Metro Toyota Customer Care Team

February 26, 2021

Dealership Rating
Employee Rating

Very helpful thorough and supportive throughout the process. I couldn’t be happier! The price was right and the 4Runner is amazing. I guess it all had to be for me to give up my favorite Tacoma. More

by DRDANBREGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Jelleson , Dawn Belle

Mar 02, 2021

Victory Toyota of Brook Park responded

We love hearing this! Thank you for your business and enjoy your new ride! - Metro Toyota Customer Care Team

February 23, 2021

Dealership Rating
Employee Rating

Excellent working with Robert, Chad in the sales Department, Knowledgable, Helpful, Fair Price, Great Service. Very Smooth Process. They were able to find and deliver my vehicle within 3 days. More

by jkeserich
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider, Suzi Loree , Robert Saponari

Mar 02, 2021

Victory Toyota of Brook Park responded

Thank you for your business and kind words! - Metro Toyota Customer Care Team

February 16, 2021

Dealership Rating
Employee Rating

Metro Toyota has amazing customer service. I cold called them for lease pricing on a new Tacoma. Their pricing was consistent with advertising (no hidden costs). Chad and Ken earned my respect and ulti More

by Martin L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka , Craig Budziak

Feb 17, 2021

Victory Toyota of Brook Park responded

Thank you, Martin. We appreciate you sharing your thoughts and kind words. Have a great day! - Metro Toyota Customer Care Team

February 13, 2021

Dealership Rating
Employee Rating

This is my second purchase at Metro and I couldn't be more excited about my new car. After being in a pretty bad accident, the insurance company totaled my car giving me two days to purchase a new one an More

by dmharris4799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Jim Greenfield , Craig Budziak, Chris Shillinger, Hailey - My rental support person

Feb 13, 2021

Victory Toyota of Brook Park responded

PERFECT!!! Thank you for this amazing review! People like are you are the reason we wake up happy every day. Enjoy your new ride and have a great day! - Metro Toyota Customer Care Team

February 11, 2021

Dealership Rating

We have bought several cars from this dealership. We have always had a great experience. They are friendly, knowledgeable and easy to work with. I would highly recommend them. More

by JSEVEN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Schneider, Ryan Schneider , Craig Budziak

Feb 13, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in and your loyalty. Enjoy your new ride and come back any time! - Metro Toyota Customer Care Team

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