Cesar Marquez
Cesar Marquez at Hyundai of Central Florida

Cesar Marquez | Page 4

Service Director

Hyundai of Central Florida

17325 FL-50
Clermont, FL 34711

4.8
68 Reviews
4.8

68 Reviews

Write a Review

68 Reviews of Cesar Marquez

May 17, 2021

Dealership Rating
Employee Rating

CEASAR SAID HELLO,, WHATELSE WOULD A CUSTOMER WANT FROM SERVICE. A MANAGER THAT COMES AND SAYS HI HOW ARE YOU OR HI HOW HAVE YOU BEEN OR............ ANYTHING I CAN DO LET ME KNOW... HE MAKES SERVICE EXEM More

by MARINES134S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Hyundai of Central Florida responded

Hi Marines134S. Thank you for the kind words about Cesar, our service manager. We are happy that you found our staff to be friendly and supportive during your visit to our service department. Your satisfaction is always our top priority and we hope to see you again soon.

May 17, 2021

Dealership Rating
Employee Rating

Shortest oil change and tire rotation appt ever at this dealership. Kudos go to my service rep that helped me! Sticky residue left from reminder sticker on windshield is annoying though. More

by tnw2898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Hyundai of Central Florida responded

Thank you for the great review of our service department! We love speedy oil changes and tire rotations -- makes us feel like we are a pit crew for NASCAR!

May 17, 2021

Dealership Rating
Employee Rating

It was great. The service manager was courteous and prompt about getting us in and out. They washed the car before we left. They actually got us out of there quicker than they said it would take. Very More

by DLANCTO2750
Customer Service
Recommend Dealer
Yes
May 17, 2021

Hyundai of Central Florida responded

We appreciate the great review on our service department! Finished faster than they estimated and it was clean to boot! Go team! Happy Driving!

May 13, 2021

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Employee Rating

Service writer was very attentive and informative. He told me of an update needed on my windows. My car was serviced and cleaned on the outside to my expectations More

by krmusolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Hyundai of Central Florida responded

Thank you for taking the time out of your day to leave your 5-star rating and feedback! It's great to hear that you were well informed during the process and that your car was serviced and cleaned to your expectations! Happy Driving!

May 13, 2021

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Employee Rating

Very professional team that went above and beyond to take care of me. Appreciate the support and willingness to make sure my Palisade is running perfect! More

by chris.burgess
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 13, 2021

Hyundai of Central Florida responded

Hi Chris, Great to hear that you had a 5-star experience at our dealership and that your Palisade is running perfectly! Happy Driving!

May 12, 2021

Dealership Rating
Employee Rating

I highly recommend getting a car at Hyundai of Central Florida. Ask for Andre! He is professional and puts the customer first. He made sure we were updated on the progress the entire time we were there. C More

by Trek81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Harris

May 13, 2021

Hyundai of Central Florida responded

The customer should always be first and they are at our dealership! Glad you had such a terrific experience. BTW, what an adorable family you have! Happy driving!

May 12, 2021

Dealership Rating
Employee Rating

Service was adequate and staff kind. Bathroom was clean and everything looks good. The services prices were to high so I decided to do others things later. More

by MAGDACOLONDRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Watkins , Haley Royal

May 12, 2021

Hyundai of Central Florida responded

Thank you for the review! Customer feedback is important to us so we are happy that you took time out of your day to provide your opinion. Happy Driving!

May 12, 2021

Dealership Rating
Employee Rating

Arrived and check in was quick. Completed oil change and ture rotation. Computer software update completed. Check for noise in rear, heard but could find yet. Rescheduled to get move involved. More

by CHIEFMHOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Watkins , Haley Royal

May 12, 2021

Hyundai of Central Florida responded

Glad to hear that you had a 5-star experience at our dealership! Happy Driving!

May 12, 2021

Dealership Rating
Employee Rating

They didn’t fix my problem. I had to schedule another service to fix my transmission by replacing the clutch 3 weeks out. They called me the day before and said they didn’t have a loaner for me and didn’ More

by MEGENFRY
Quality Of Work
Recommend Dealer
No
May 13, 2021

Hyundai of Central Florida responded

Hi Megen, We apologize for the inconvenience of not having a loaner vehicle available so you could get your service completed. When one becomes available we'll call you and get you scheduled for service. Thank you Cesar Marquez Service Manager

May 13, 2021

MEGENFRY responded

That answer is unacceptable. So now I’ve waited 3 weeks with my car running like crap and you tell me you’ll call when one is available? Why do I keep having the same issue? What’s the reason for that? Why do I continuously have to waste my time for a brand new vehicle purchased from your dealership?

May 12, 2021

Dealership Rating
Employee Rating

Everybody there is very nice, and professional. Making sure that we have drinks, and keeping us updated on the progress of the service. A great place to take your car to. More

by ROBERTPARKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Watkins , Haley Royal

May 12, 2021

Hyundai of Central Florida responded

Hi Robert, Thank you for the great review of our service department! It's important to know how the service is coming along and we are glad that they kept you informed! We look forward to working with you in the future!

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