Cesar Carvalho | Page 6

Cesar was easy to work with and personable. Was quick to respond to my inquiries/questions. He did a nice job here. However, I think the actual purchase process could have been better. Sat at dealership for respond to my inquiries/questions. He did a nice job here. However, I think the actual purchase process could have been better. Sat at dealership for over two hours on a Friday night without knowing what was going on & why it was taking so long. Waited at home Saturday morning for a phone call to come back to finish paperwork before deciding to just leave our house at 10:30am to go to dealership to find out what was going on. Communication could have been better Friday night and Saturday. I know there was an issue with a credit freeze on my bureau but it was 7:30pm (well over two hours already at dealership) until we found that out - when I had completed an application online over my lunch that afternoon. All that time sitting at the dealership kind of frustrated me. More

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Great to work with Ceaser went out of his way make our experience over the top, everyone was friendly and greeted us with a smile and a hello. experience over the top, everyone was friendly and greeted us with a smile and a hello. More

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Very friendly, easy to talk to about vehicle. Knowledgable about pickup that I was interested in. Answered questions I had about vehicle. Helpful and informative going into finance. Impressed Knowledgable about pickup that I was interested in. Answered questions I had about vehicle. Helpful and informative going into finance. Impressed me with contacting us after the sale and helping me with questions as well. Professional and would wanna deal again in future More

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Cesar was knowledgeable and spent plenty of time with me over several days and visits while I test drove a lot of trucks to make sure I was getting the right vehicle. All around great experience. over several days and visits while I test drove a lot of trucks to make sure I was getting the right vehicle. All around great experience. More

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Cesar was very helpful. Cesar did a wonderful job in assisting us with our new vehicle. I would definitely recommend working with Cesar. 10/10 service. assisting us with our new vehicle. I would definitely recommend working with Cesar. 10/10 service. More

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Excellent customer service on an urgent basis. Very timely and great follow up. Went out of their way to meet my needs and schedule. Would recommend to others. timely and great follow up. Went out of their way to meet my needs and schedule. Would recommend to others. More

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Cesar was absolutely fabulous to work with! He listened to my needs / desires and provided the insight needed. I would work with him again in a heartbeat. to my needs / desires and provided the insight needed. I would work with him again in a heartbeat. More

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Cesar was truly exceptional to work with! He listened to exactly what I was looking for and helped me find the perfect vehicle. Chris was also so helpful and answered all of my questions along the way. The exactly what I was looking for and helped me find the perfect vehicle. Chris was also so helpful and answered all of my questions along the way. The customer service these two provided truly put all the other dealerships to shame. More

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Cesar was very clear about what you were getting with the vehicle and seemed like he genuinely cared about getting me the best deal and vehicle possible. vehicle and seemed like he genuinely cared about getting me the best deal and vehicle possible. More

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Cesar was the best sales person I’ve dealt with in 10 years my regular sales guy so to speak moved on to a different department I would not dread going back to deal with someone at a dealership again years my regular sales guy so to speak moved on to a different department I would not dread going back to deal with someone at a dealership again More

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