Cesar Alvarado | Page 7

Oil change. Even when the Dealer was busy, still the work was done in a timely manner. I definitely would recommend this place to friends and family. My service Even when the Dealer was busy, still the work was done in a timely manner. I definitely would recommend this place to friends and family. My service advisor Paul was great and friendly. More

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Over and beyond customer service The sales person Mandy Matanga that I had at Grubbs Infiniti of Grapevine has very sharp customer service that is a five ??????????.... she is very p The sales person Mandy Matanga that I had at Grubbs Infiniti of Grapevine has very sharp customer service that is a five ??????????.... she is very patient, honest and makes sure that your are highly satisfied with every choice that is made on your dream car. Also my I add that service they have this one guy name Cesar Alvarado that takes care of me 100% anytime I’m come to the dealership. More

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5 Star Customer Service! Customer service and knowledge about my car is always great with Grubbs Infiniti. I have been a customer for 8 years and will always be apart of the Customer service and knowledge about my car is always great with Grubbs Infiniti. I have been a customer for 8 years and will always be apart of the Infiniti Family! Thanks for making me always feel special. More

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Excellent service. Service was great! Done in a timely manner. Service advisor, Paul, could not be better! Went with the a/c routing problem and it was resolved. Also pe Service was great! Done in a timely manner. Service advisor, Paul, could not be better! Went with the a/c routing problem and it was resolved. Also performed an oil change and the car was cleaned when I picked up. More

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Excellent Service- Great Advisor I took my car in for an oil change, tire rotation, and a weird noise I was hearing. My Service Advisor, Paul drove my car a few feet and knew exactly I took my car in for an oil change, tire rotation, and a weird noise I was hearing. My Service Advisor, Paul drove my car a few feet and knew exactly what the noise was and why. He explained to me what it was and said he would get it taken care of. He assigned me a loaner and stayed intouch with me the entire time my car was in service. He did not have any work completed without my okay. Being a woman going to a dealership for service can at times, be frustrating. Paul never pressures me to get services done and only makes suggestions as long as it is not a safety issue. If he makes a suggestion and I decline, that is the end of it. Although, I ended up paying a little more than expected, thanks to the previous dealership, it was well worth it. Thanks Grubbs with a special thanks to Paul More

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Exceptional Service Chris was my service advisor, she was very knowledgeable, friendly and attentive. She provided exceptional customer service, Which is very important Chris was my service advisor, she was very knowledgeable, friendly and attentive. She provided exceptional customer service, Which is very important to me are any customer More

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