Cassandra Foss
Cassandra Foss at Heritage Mazda of Bel Air

Cassandra Foss | Page 33

F&I Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9
353 Reviews

Industry Experience

5 yrs, 4 mos

4.9

353 Reviews

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353 Reviews of Cassandra Foss

November 19, 2021

Dealership Rating
Employee Rating

All of the staff members were extremely friendly. However, not time efficient. Seemed to play a lot of games. More

by hollymckee91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski, Eugene Papaleo

Nov 25, 2021

Heritage Mazda of Bel Air responded

Hi Holly. Thank you for taking the time to review Heritage Mazda Bel Air. We are glad to hear you had a positive experience with our team; however, we sincerely apologize for any inconvenience that occurred during the process. This is not our way of doing business at any of our Heritage stores, as we work hard to provide an exceptional experience to each and every one of our customers. Our General Manager, Rodney Dais, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Rodney directly at rdais@mileone.com or 410.698.0024 to allow us the opportunity to further discuss the situation and rectify any missteps. Again, thank you for your time and we hope to hear from you soon.

November 12, 2021

Dealership Rating
Employee Rating

Cassandra at Heritage is a joy to do business with. I would send any of my best friends to her. The experience of buying the car was a pleasant experience due to the people that I interacted with there. More

by LG
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Justin Ledbetter

Nov 13, 2021

Heritage Mazda of Bel Air responded

Hello, thank you for your kind review; we are happy to pass along your comments to Cassandra here at Heritage Mazda Bel Air! We hope to be of service to you again! Take care!

November 09, 2021

Dealership Rating
Employee Rating

I am a new customer at Heritage Mazda, and had a wonderful experience with Cassandra Foss, she was very personable, professional, went above and beyond to make sure I was happy! Also would like to More

by melissastatton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski

Nov 11, 2021

Heritage Mazda of Bel Air responded

Hi Melissastatton, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

November 02, 2021

Dealership Rating
Employee Rating

Cassandra Foss was fantastic. She knew everything I needed to know about the car I was interested and was extremely helpful on top of that. She kept me in the loop about updates and maintained a positi More

by Jeffrey Ho
Recommend Dealer
Yes
Nov 03, 2021

Heritage Mazda of Bel Air responded

Hello Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 02, 2021

Dealership Rating
Employee Rating

Excellent service. Have bought several cars here and plan to continue doing business with this dealer. More

by st.pierre4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Heritage Mazda of Bel Air responded

Hi, thank you so much for your positive comments about Heritage Mazda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 02, 2021

Dealership Rating
Employee Rating

Cassandra Foss did a great job as my sales rep. She stayed in touch giving me updates on different used vehicles that I was interested in as they became available. Once we found the right car for me, More

by davehudsonsells
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski

Nov 03, 2021

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 20, 2021

Dealership Rating
Employee Rating

Cassandra was very friendly, knowledgeable and an all around awesome car saleswoman. I would highly recommend to anyone I know looking into purchasing a car. Heritage Mazda was overall one of the best ex More

by mstrong721
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski

Oct 21, 2021

Heritage Mazda of Bel Air responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! Thanks again for the recommendation, and have an amazing day!

October 19, 2021

Dealership Rating
Employee Rating

I was in great need of a car and they made it happen! Great experience ! More

by kelly.stadelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Papaleo

Oct 19, 2021

Heritage Mazda of Bel Air responded

Hi, Congratulations on your new vehicle, Kelly! Safe travels!

October 15, 2021

Dealership Rating
Employee Rating

This dealership rocked it out of the park from our first encounter to rolling away in our new car! This experience was free from hassle and pressure, the deal was everything we ask for. Cassandra and Just More

by roger1out
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Craig, Doug Mrockowski, Sheila Nesbit, Eugene Papaleo

Oct 18, 2021

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 10, 2021

Dealership Rating
Employee Rating

Super clean and very friendly staff! Would highly recommend it to anyone looking to buy a car. More

by dschofield93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski, Eugene Papaleo

Oct 11, 2021

Heritage Mazda of Bel Air responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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