Case Chamblin | Page 3

5-6-18 When we walked into the showroom, we did not feel pounced on. We had an appointment and we started talking right away. Our salesman, Case, talked to u When we walked into the showroom, we did not feel pounced on. We had an appointment and we started talking right away. Our salesman, Case, talked to us for a while getting the feel for our situation and our financial demands. Once we looked at the car we wanted, we realized it was not big enough for our grandchildren's carseats. Case then showed us a Hyundai, but we wanted something cheaper. He then showed us a Mitsubishi Outlander and it was a perfect size, but we were concerned about an increase in our desired payment. He worked very diligently to find one that would work within our budget. Before I drove the car off the lot, Case went through all the bells and whistles and told me he will call in a few days to make sure I have no concerns and told me to call him if there is any question I have. Obviously, buying a new car is very time consuming, juggling numbers, finding models, checking credit, evaluating trade-in, etc. However, we never felt forgotten (like you do in an examining room at the doctor's) Managers came by to make sure we were getting the attention we wanted and if there was anything they could help with, and Case attended to us in between. Even Jack, the finance person was quick and efficient, explained everything thoroughly. I truly did not expect to walk out with a car today. The service from Case our salesman, to Steve and Jeremy the managers, Aaron and Jack the finance person, they all made us comfortable and worked tirelessly to meet our demands. Cathy Cordy More

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2018 Hyundai Elantra Literally the quickest yet most informative car buying experience I’ve ever had! Staff was knowledgeable, did not hard sell me on anything. Dealership Literally the quickest yet most informative car buying experience I’ve ever had! Staff was knowledgeable, did not hard sell me on anything. Dealership was clean and nice. Was in and out within 3.5 hours and I love my new Elantra. Heather Golden was an amazing sales woman! More

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Another Great Experience From Ricart This is the second time I’ve had the pleasure of buying a car from Ricart Hyundai. My prior experience exceeded my expectations and left me eager to w This is the second time I’ve had the pleasure of buying a car from Ricart Hyundai. My prior experience exceeded my expectations and left me eager to work with John Verdine and the wonderful people there sometime in the future. I was initially disappointed that it didn’t seem like I would get to deal with John Verdine when I arrived for my appointment to see what my upgrade options were. Things happen and seeing how beyond amazing he is, I’m not surprised he had gotten tied up with a prior appointment. Luckily, he showed me to Case Chamblin who really impressed me. As with John, I got the feeling that I was a person and that my best interests were the primary focus rather than just being viewed as a number and making the sell. That really means a lot to me and is why I have remained loyal to Ricart Hyundai. Having poor experiences before in the past with a different dealership, it makes me notice all the little things that Ricart Hyundai does and puts effort into. I really hope the dealership appreciates John and Case as much as I do and values their hard work and dedication to their craft. I’m immensely satisfied with my new Elantra and the experience I had with Ricart made it all the more memorable. More

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Review I have nothing to add beyond what was included in the multiple choice sections. The service was quick and the staff was open to compromise when hashin I have nothing to add beyond what was included in the multiple choice sections. The service was quick and the staff was open to compromise when hashing out the details. More

by danieltsakowski Verified Customer Verified Customer

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new car Sales person and manager worked hard to make me happy, but I wish I knew more and was giving more information before the final purchase. Sales person and manager worked hard to make me happy, but I wish I knew more and was giving more information before the final purchase. More

by marmar13 Verified Customer Verified Customer

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So glad we went to Ricart!! The staff treated us like family. I never give anyone a ten because usually something could always be better, but they get a ten. I started the day The staff treated us like family. I never give anyone a ten because usually something could always be better, but they get a ten. I started the day dreading looking for a new car and ended the day as happy as could be. I would definitely recommend this team of people! More

by sbrandenstein Verified Customer Verified Customer

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Couldn't be happier with my experience! Case (my salesman) could not have been any more helpful or understanding, especially when I had a minor meltdown about buying my first car. He was not Case (my salesman) could not have been any more helpful or understanding, especially when I had a minor meltdown about buying my first car. He was not at all pushy, but rather was informative and supportive. He really listened to my needs and helped find what was best for me without pushing his own agenda. I walked in expecting to just look at cars and walked out with a brand new one. He did something (well, everything, really) right. The entire team (his manager, the finance guy, the rest of the staff) were all really helpful, but there was something special about the way Case took care of me. You should have complete confidence in his ability to professionally sell your product in the most respectful way possible. Side note: I do live out of state, but visit my parents back in the area frequently, which is why I only indicated that I would probably return. If it weren't for the distance, I would surely return. I would rank buying at Ricart a 10/10 and Case a 12/10. More

by amanda.janeen.bell Verified Customer Verified Customer

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great customer service I had everything done online before hand and was in and out within two hours. Very satisfied. purchased the scotchgard and was very happy with it. I had everything done online before hand and was in and out within two hours. Very satisfied. purchased the scotchgard and was very happy with it. More

by westsidefeeds Verified Customer Verified Customer

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Understanding of the well-educated buyer Case, Aaron, Nick, Adam and Steve are consummate professionals. Likable, thorough, understanding and very transparent throughout the process. Unfortun Case, Aaron, Nick, Adam and Steve are consummate professionals. Likable, thorough, understanding and very transparent throughout the process. Unfortunately we just missed the mark on inking my 4th deal with Ricart due to some hang-ups with the vehicle I'm currently leasing. No fault of theirs though as the market makes the rules. I'll be back though. Thanks Gentlemen! More

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What's the Deal? Relatively painless. I never really cared much for haggling over the price of a car, at Ricart's a fare price was offered and accepted making buying Relatively painless. I never really cared much for haggling over the price of a car, at Ricart's a fare price was offered and accepted making buying a new car easy. More

by lhepburn Verified Customer Verified Customer

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