Carrie Hoffman
Carrie Hoffman at Liberty Mazda
Refer Me

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

Contact Me
4.8
103 Reviews
4.8

103 Reviews

Write a Review

103 Reviews of Carrie Hoffman

September 20, 2024

Dealership Rating
Employee Rating

Excellent service as always! We have 3 Mazdas and all of them get serviced at Liberty! Jason Secor is the nicest and most helpful Service Manager I have ever met. I would highly More

by roburb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez , Jason Secor

Sep 20, 2024

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience!

September 18, 2024

Dealership Rating
Employee Rating

I went there for camera malfuction and they checked each and evey which i didnt mentioned. GOOD Job done. More

by BMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 17, 2024

Dealership Rating
Employee Rating

This dealership has always been professional and prompt. The employees on all levels are very helpful. More

by MATTHEW_LALIBERTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Liberty Mazda responded

Thank you for your business and this review, Matthew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2024

Dealership Rating
Employee Rating

They were welcoming. They are professional and friendly. They are attractive to your every needs. More

by Jonelle Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Liberty Mazda responded

Thank you, Jonelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda!

September 16, 2024

Dealership Rating
Employee Rating

Always great service. If there is ever a problem, it's handled quickly and professionally. Carrie is awesome. More

by dpogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2024

Dealership Rating
Employee Rating

Specifically the service department is wonderful! ! Carrie is the best and deserves a raise !! 5 stars everytime I work with her More

by MYRIAH171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Alan Piacenta

Sep 13, 2024

Liberty Mazda responded

Thank you for the kind words for Carrie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 07, 2024

Dealership Rating
Employee Rating

The experience was really good. It was easy, fast and convenient. My car was in perfect shape so that made it faster and easier too More

by JuliaGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Liberty Mazda responded

Thank you so much for your kind words, Julia, and for taking the time to leave us this wonderful feedback!

August 21, 2024

Dealership Rating
Employee Rating

To be honest this was my worst experience with the service department. I bought my car 10 years ago from you and have always had great service but it is obvious that you are short staffed and I heard More

by LUVDJS4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 22, 2024

Liberty Mazda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 06, 2024

Dealership Rating
Employee Rating

Carrie is awesome and always provides great service. Answers all my questions in a timely manner. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Liberty Mazda responded

Danielle, Thanks for sharing your thoughts about your experience with Liberty Mazda. Carrie and our team appreciate your business and hope to see you again soon!

July 31, 2024

Dealership Rating
Employee Rating

Very satisfied. Very professional staff. Very reasonable prices. Nice waiting area. Very quick and efficient service. More

by GUI123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

1
...

Dealership Inventory (214 Vehicles)

used 2021 Mazda CX-5 car, priced at $24,885
2021 Mazda CX-5
used
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
used 2017 Honda CR-V car, priced at $19,481
2017 Honda CR-V
used
Gunmetal Metallic exterior
CVT
All-wheel Drive
new 2024 Mazda CX-5 car, priced at $34,090
2024 Mazda CX-5
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-50 car, priced at $28,542
2024 Mazda CX-50
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-70 PHEV car, priced at $54,495
2025 Mazda CX-70 PHEV
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-50 car, priced at $28,542
2024 Mazda CX-50
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive