Dealership Experience
11 yrs, 10 mos
Languages Spoken
English
Spanish
248 Reviews
Write a Review248 Reviews of Carmen Alicea
May 31, 2021
How many ways can you say excellent?! WILLIAMSON exceeds and goes above and beyond all expectations. Their cars and customer service are simply the best and goes above and beyond all expectations. Their cars and customer service are simply the best More
Other Employees Tagged: Mickey Barrios, Angel Gonzalez, Skip Moosang
April 09, 2021
I am extremely happy with the customer services provided by the service department. Carmen Alicea was a pleasure to work with, ver polite and professional. Benny, thank you and your staff for such a pleasan by the service department. Carmen Alicea was a pleasure to work with, ver polite and professional. Benny, thank you and your staff for such a pleasant experience. More
Other Employees Tagged: Beny Ledesma , Gabriel from the loaner department.
April 06, 2021
All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation professional. Time waiting was reasonably and I received call when service has been done and give explanation More
Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang
March 30, 2021
Carmen Alicea muy atenta muchas gracias para ella. Me ofreció un servicio que requería el carro a las 15 mil millas y yo lo tome. Pero no estoy contento porque después de este servicio de más de 400$ con ofreció un servicio que requería el carro a las 15 mil millas y yo lo tome. Pero no estoy contento porque después de este servicio de más de 400$ con taxes. Y más de dos horas de espera Me entregan el carro con el sensor de Tire monitor System encendido y sin reconocer la presión de las gomas. Cuando el carro entró al servicio no lo tenía. Me cuesta trabajo entender y estoy seguro que entrando al sistema del carro se podía corregir fácilmente. Le doy 5 estrellas a Carmen pero no estoy contento. More
March 24, 2021
I’ve been dealing with Williamson since 2015 have never had a bad experience everybody is so polite they all work very hard to satisfy the customers everything was explained really well just an excellent o had a bad experience everybody is so polite they all work very hard to satisfy the customers everything was explained really well just an excellent operation!!! More
Other Employees Tagged: Mickey Barrios
March 18, 2021
Service,well trained personnel,great dealers ,even the owner Mr Williamson answer the phone when you call him what else you can ask for. A perfect Co owner Mr Williamson answer the phone when you call him what else you can ask for. A perfect Co More
Other Employees Tagged: Rolando Pardo
March 13, 2021
Outstanding service Carmen is always keeping me updated, answers all my questions and my vehicle is always clean after repairs. 10/10 will always bring my vehicle to Williamson Cadillac answers all my questions and my vehicle is always clean after repairs. 10/10 will always bring my vehicle to Williamson Cadillac More
March 10, 2021
Fantastic work very friendly and fast servicesI had Fantastic work very friendly and fast services I had appointment and the services was fast The work was fast and she recommend me what is the next l Fantastic work very friendly and fast services I had appointment and the services was fast The work was fast and she recommend me what is the next labor for my car More
March 07, 2021
Carmen was great. Very helpful and knowledgeable. Was extremely diligent at finding problem. Noticed one side working better. Assisted immediately with loaner when realized problem would be longer b extremely diligent at finding problem. Noticed one side working better. Assisted immediately with loaner when realized problem would be longer b More

