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Carmen Alicea
248 Reviews
Dealership Experience
11 yrs, 10 mos
Languages Spoken
English
Spanish
248 Reviews
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248 Reviews of Carmen Alicea
November 01, 2021
Carlos gave me a poor excuse as to why they wouldn't fix my issue my issue More
by DARON305
Verified CustomerOther Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto
October 27, 2021
They make you feel proud to be Cadillac owner. Mike McKessen was great(experienced & professional-freindly). I was surprise when I got my bill. (Low) I love to come to Williamson Cadillac. McKessen was great(experienced & professional-freindly). I was surprise when I got my bill. (Low) I love to come to Williamson Cadillac. More
by MINNIEHOUST
Other Employees Tagged: Mike McKessen
October 12, 2021
Angel and Carmen always give myself and members of my company first class treatment. We always leave with a smile. We have no worries when Carmen is handling any of our vehicles for service. company first class treatment. We always leave with a smile. We have no worries when Carmen is handling any of our vehicles for service. More
by Skingator
Other Employees Tagged: Angel- My Dealer
October 01, 2021
The experience was great during the purchase. However, I had a terrible experience with the service department. had a terrible experience with the service department. More
by Carlos.heres
Other Employees Tagged: Jose Mayorga, Beny Ledesma, Tony Mercado
September 23, 2021
Horrible My truck was there for almost a month had to Horrible My truck was there for almost a month had to take it back because they didn’t have anyone that could diagnose an emission system error on a Horrible My truck was there for almost a month had to take it back because they didn’t have anyone that could diagnose an emission system error on a 2020 truck The rep’s communication was very limited could not say how long it will take at INE point said the tech was looking at it then a week later said the tech was going to look at it? I will never bring my truck there again and will make sure that no one I know does More
by DARIELCRUZ
September 13, 2021
Honestly, I will give you my feedback. I was at Williamson, and later sawgrass Ford. Unfortunate to say, Williamson was on the wrong side of the experience. Dishonest and not up front gathering Williamson, and later sawgrass Ford. Unfortunate to say, Williamson was on the wrong side of the experience. Dishonest and not up front gathering information from my original salesman Anthony. Then in service department I asked about fees if my oil change was still covered. I was told yes, and on pickup, ended up paying because the service expired in may. Also took forever to get my car back. Then, at the time of purchasing the lease that was ending, tried to get taken advantage of again in the numbers. Only plus were the people, were pleasant. Just as a whole, sloppy with details and not paying real attention to details. The entire process took a very long time, unnecessarily so. I would encourage better focus on appreciating the customers time, and being way more transparent with costs More
by FPEDROLETTI
Other Employees Tagged: Anthony Figueredo, Tony Mercado , Angel Gonzalez
September 11, 2021
Going back, for a 3rd. Time. Now it's strut problem . Well, I bought all four front and rear. Why change one shoe if they come in pairs.?. I would like a discount to have all four inst. What are you . Well, I bought all four front and rear. Why change one shoe if they come in pairs.?. I would like a discount to have all four inst. What are you going to do for me. That's counting it's the problem. So let's get to that bridge before we cross it. Hope a respond on this matter. I got the part on the 16. After that I'll set up an appointment. More
by Cano.
Other Employees Tagged: Carlos Gomara
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