Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 16

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
248 Reviews

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

248 Reviews

Write a Review

248 Reviews of Carmen Alicea

March 24, 2022

Dealership Rating
Employee Rating

When I pulled in no line! Indoors I found mike McKenna, at counter, signed up for oil change (easy) and he answered some questions I had re: the car info on the steering whee More

by ANCHORMARINEOFMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Chambers

Mar 25, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

March 23, 2022

Dealership Rating
Employee Rating

Punctual and great service costumer service and waiting room too and Carmen great and greet us right in time More

by mercy820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 16, 2022

Dealership Rating
Employee Rating

William Cadillac gave me superior service on my 2021 Escalade, very friendly and superb service, I will definitely go back in the future. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Mar 17, 2022

Williamson Buick GMC responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 28, 2022

Dealership Rating
Employee Rating

nice service team. couple hours for an oil change seems long but they were busy More

by jie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 24, 2022

Dealership Rating
Employee Rating

Service managers are very courteous, Eric always provides his recommendations about Vehicle care and what should be done to extend the longevity of my Vehicle. More

by felixvidal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Feb 28, 2022

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 21, 2022

Dealership Rating
Employee Rating

Always great service and attention to customers. Agents are very attentive and always welcoming with pastries and coffee. Thats a plus for me!🙌🏼 More

by DANIANAMEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Feb 23, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 18, 2022

Dealership Rating
Employee Rating

Very excellent work keep it up Williamson Cadillac until the next time we’ll see you. More

by Salvador Sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Feb 22, 2022

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2022

Dealership Rating
Employee Rating

Bueno Excelente persona Buena atención. Muy formales.muy responsable. Muy agradables Muy profesionales no tengo quejas More

by ZGARCIACLAVIJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2022

Williamson Buick GMC responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

February 08, 2022

Dealership Rating
Employee Rating

Hola Este Taller tiene muy buen servicio son muy amables Hola Este Taller tiene muy buen servicio son muy amables y eficientes Gracias por su servicio More

by mallabea68hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tonny

Feb 10, 2022

Williamson Buick GMC responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincersmente, Jeff Rogers - jrogers@wagmiami.com

February 05, 2022

Dealership Rating
Employee Rating

Muy profesionales Buena atención y respeto esforzandose por qué cada cliente salga satisfecho y con un bien servicio More

by marlen3445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Robleto

Feb 08, 2022

Williamson Buick GMC responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Juan Santos Service Director juans@wagmiami.com

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