Carmen Alicea | Page 14

I brought my 2021 Escalade in because it was shaking, they took it for over 2 weeks, never Fixed the problem. Gave me an old loaner car that smelled like cigarettes. Then brought car back in, they took i they took it for over 2 weeks, never Fixed the problem. Gave me an old loaner car that smelled like cigarettes. Then brought car back in, they took it for another 2 1/2 weeks and somehow found the problem only after looking at the car after it had been there for 2 weeks. And i had a disgusting loaner. I pay almost $2000 a month for this car, and I feel that the service is very poor for such an expensive car. More

by Jd Verified Customer Verified Customer

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A a a a a a a a a a a a a a a+ More

by jadertamayo Verified Customer Verified Customer

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Very Professional and clean in keeping with a luxury dealer. I was pleased with my vehicle. dealer. I was pleased with my vehicle. More

by mjack917 Verified Customer Verified Customer

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Team Work! I arrived for my appointment and was unable to locate my service advisor for about 20 minutes. I approached another employee, Carlos, asked if he or I arrived for my appointment and was unable to locate my service advisor for about 20 minutes. I approached another employee, Carlos, asked if he or anyone knew where I might find my service advisor. He quickly stopped what he was doing and proceeded to help me. He was gracious, efficient and very professional. This TEAM work is excellent. Eventually my service advisor came back to her station and took over. Love WILLIAMSON. More

by KATIGOMEZ Verified Customer Verified Customer

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Very good service and the feel of welcomed is evident. When recommend this dealership to everyone. When recommend this dealership to everyone. More

by SHUGGIE0704 Verified Customer Verified Customer

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They did not rotate tires. Poor car wash. Delayed service. The only good thing was de snack Poor car wash. Delayed service. The only good thing was de snack More

by Carlos.Garcia5224 Verified Customer Verified Customer

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Carmen was very professional and communicated everything to me in a timely manner. I’m extremely satisfied with her service. to me in a timely manner. I’m extremely satisfied with her service. More

by GYSENIA2009 Verified Customer Verified Customer

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Excellent costumer service ,nice persons,excellent dealer my best recommendations ,for my the best gmc in miami my best recommendations ,for my the best gmc in miami More

by Reynier Verified Customer Verified Customer

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This is the BEST dealer👍 The service is outstanding. . But the only thing I was disappointed was that I had never paid for maintenance for oil change and tire rotation for my lease and this time I had t . But the only thing I was disappointed was that I had never paid for maintenance for oil change and tire rotation for my lease and this time I had to pay almost $100 😩 More

by NMACHADO1 Verified Customer Verified Customer

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Terrible service. Rude people with attitudes. Could not fix my CTSV . Had to take it to Braman Cadillac to get problems corrected. Dont waste your time with this dea Rude people with attitudes. Could not fix my CTSV . Had to take it to Braman Cadillac to get problems corrected. Dont waste your time with this dealer onve they sell you a car you are on your own for service and repairs. More

by Sctrading@aol.com Verified Customer Verified Customer

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