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Carly Fulghum
Carly Fulghum at Hubert Vester Honda
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Carly Fulghum

Service BDC Appointment Coordinator

Hubert Vester Honda

3701 Raleigh Rd Pkwy W
Wilson, NC 27896

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4.3
10 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

12 yrs, 1 mo

Specialties & Trainings

Service Advisor

Service BDC

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4.3

10 Reviews

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10 Reviews of Carly Fulghum

December 06, 2024

Dealership Rating
Employee Rating

They raised their prices and dropped the free check. This dealer does not care about keeping your business like they did a year or so ago. More

by m481388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 06, 2024

Hubert Vester Honda responded

I am sorry to hear that we have left the impression that we do not care about keeping our customers satisfied. We certainly strive to stay competitive with our pricing. I'm not sure about the 'free check' to which you refer. Our multi-point inspection is part of each service performed. And, though we charge a diagnostic fee, if the repair is performed by us it is waived/absorbed. Our Service Manager, Heith Cummings, would be happy to discuss your concerns further with you. Please reach out to him at your earliest convenience at (252) 399-0800, ext. 4201 or hcummings@hvautogroup.com. Lisa Owens Customer Relations Manager

October 30, 2024

Dealership Rating
Employee Rating

very friendly took me right in (of course I had an appointment) and got my vehicle serviced. More

by JAYLYNGAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heith Cummings, Ashley Brown, Isabel Wilson, Ellington Baker , Michael Boykin, Brianne Davis, Jessica Lassiter

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October 12, 2024

Dealership Rating
Employee Rating

Service was fast, customer service and everything was just perfect they let you know what is needed for your car More

by WANDABOO.WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heith Cummings, Ashley Brown, Isabel Wilson, Ellington Baker , Michael Boykin, Brianne Davis, Jessica Lassiter

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June 30, 2024

Dealership Rating
Employee Rating

I love the service department. They always secu my vehicle on time. They always stay in contact with me if there any delays. More

by Pewee11jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Brown, Megan Morton , Michael Boykin, Bradley Roberts

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May 25, 2024

Dealership Rating
Employee Rating

Only problem was that when I was contacted about the need for tires, the person did not tell me my vehicle was done and I waited another hour before asking if my vehicle had been lost. It was then that I was More

by Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heith Cummings, Ashley Brown, Isabel Wilson, Ellington Baker , Michael Boykin, Brianne Davis, Jessica Lassiter, Asaria Manley, Bradley Roberts

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March 19, 2024

Dealership Rating
Employee Rating

Buying a new car from Hubert Vester was easy. They have awesome customer care. Great service and staff. More

by Mbarbee92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Brown

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March 06, 2024

Dealership Rating
Employee Rating

I had a great experience with Hubert Vester Honda. I will continue to bring my vehicle here for service. More

by DD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Brown

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January 20, 2024

Dealership Rating
Employee Rating

Was very pleased with the prompt service. All personnel were friendly and helpful. Look forward to having my crv serviced at HV again. More

by EJOHNSONC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heith Cummings, Ashley Brown, Isabel Wilson , Brianne Davis, Bradley Roberts

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January 11, 2024

Dealership Rating
Employee Rating

Great people to work with, all around good people. Best place to have your vehicle serviced! More

by DD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Roberts

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December 08, 2023

Dealership Rating
Employee Rating

In and out in less than an hour. Everything was taken care of. Staff was polite friendly and helpful. More

by JONLUNDBERG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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