Dealership Experience
5 yrs, 8 mos
Industry Experience
5 yrs, 7 mos
350 Reviews
Write a Review350 Reviews of Carlos Rocha
January 14, 2021
When I walked in Juanna Torres greeted me. I asked to see a salesman. She asked me "will a saleswoman do?" Right then I knew Juanna Torres would sell me a vehicle. Juanna,dilligently,expertly,efficiently,lis a salesman. She asked me "will a saleswoman do?" Right then I knew Juanna Torres would sell me a vehicle. Juanna,dilligently,expertly,efficiently,listened to my needs and concerns. I learned what was available within my limits. Throughout each of several sessions,in person and/or over the phone, Juana Torres shined with knowledge,genuine empathy,and dedication to assisting me to get what I wanted and needed as I had a Greentree 2021 Toyota provided by auto body service. Now,I can continue to have my certified vehicle serviced by Greentree. My previous Toyota was serviced there for 13 years. I am confident as well as at peace knowing I will receive excellent service for years to come. The sales team,especially Carlos Rocha,whom I got to speak with as he passed to his desk,like Juanna,has superior "people skills". They are skilled in finding "common ground". Jose Cordero proved to possess excellent "people skills" in relating as he provided paperwork for signing. Extremely efficient. Down to earth,realistic,reasonable suggestions made to me. I thanked Jose Cordero for professionally recommending additional drive train coverage which I gladly accepted. I explained to Jose Cordero that when a professional makes a recommendation,I listen and take seriously such advice. I did what the professional recommended and advised. Again,more peace of mind! I am pleased,satisfied,and look forward to driving my Toyota vehicle knowing I am within the Greentree Toyota family. Thank you Juana Torres! More
Other Employees Tagged: Jose Cordero, Raymond Jimenez , Reed Chatting, Juana Conde, Kristin in dealer phone reception
January 13, 2021
Michael Devine was exceptionally helpful, very courteous, was not in the least bit pushy...which I truly appreciated...and he took his time working with me. He knew what he was talking about...very knowledge was not in the least bit pushy...which I truly appreciated...and he took his time working with me. He knew what he was talking about...very knowledgeable. It was a pleasure working with Michael Devine and I would highly recommend Greentree Toyota and be sure to ask for Michael. I truly appreciated Carlos Rocha who was very helpful along with Michael Devine. Thank you again for all of your assistance. More
Other Employees Tagged: Michael Devine
January 09, 2021
We did really like they are very professional and friendly , they no just sell , they advise the best options ? Excellent explanation . We thank Toyota team for kindly job , say thank so munch kasey friendly , they no just sell , they advise the best options ? Excellent explanation . We thank Toyota team for kindly job , say thank so munch kasey Curran for adorable attention you are very nice God bless all More
January 09, 2021
Well I had a very pleasant experience.We found the car Well I had a very pleasant experience. We found the car we were looking for and from there Carlos the sales rep was very professional to guide us thr Well I had a very pleasant experience. We found the car we were looking for and from there Carlos the sales rep was very professional to guide us through all the process... Over all we were very satisfied. More
Other Employees Tagged: Kasey Curran
January 08, 2021
Can't express how great it was buying my Tundra from Greentree Toyota. Carlos was very helpful with locating a specific trim that I was looking for. He was very knowledgeable and straight forward with m Greentree Toyota. Carlos was very helpful with locating a specific trim that I was looking for. He was very knowledgeable and straight forward with me through the buying process. Overall I'm very satisfied with the customer service from Carlos and Greentree. More
January 08, 2021
Greentree Toyota and Carlos Rocha is a perfect team they always make the best for the customers I so happy to make a deal with them thank you Carlos . always make the best for the customers I so happy to make a deal with them thank you Carlos . More
Other Employees Tagged: Kasey Curran, Service dep... Kim

