Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez | Page 6

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
187 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

36 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

187 Reviews

Write a Review

187 Reviews of Carlos Hernandez

September 11, 2024

Dealership Rating
Employee Rating

Paul, Chris , TJ, and Eric were very helpful and made us a good deal on our Atlas. 2nd purchase and equally satisfied with both experiences. Thank you! More

by shawnasc3@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson , Eric Henderson, Paul & TJ

Sep 12, 2024

Volkswagen of Ocala responded

Thank you for your wonderful review! We’re thrilled to hear that Paul, Chris, TJ, and Eric were able to assist you and make a great deal on your Atlas. It’s fantastic to know that your second purchase was just as satisfying as the first. We truly appreciate your continued trust in us and look forward to serving you again in the future. Thank you for choosing us once more!

September 07, 2024

Dealership Rating
Employee Rating

We let Carlos know what we need it and he make it work we got the best treatment and the right car proses was fast too if we have car needs we will go to him and recommend to everyone More

by daniboydk10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Volkswagen of Ocala responded

Thank you for sharing your experience! We are delighted to hear that Carlos was able to meet your needs and provide excellent service. It's great to know that you found the process fast and efficient. We truly appreciate your recommendation and look forward to assisting you with any future car needs. Thanks again for your trust and support!

September 05, 2024

Dealership Rating
Employee Rating

Carlos is a great salesperson to work with when buying a car at Volkswagon of Ocala. He was a fabulous host and assisted us with the purchase of our beautiful BMW 430i convertible. The car looks beautiful More

by milliekeyser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

Sep 09, 2024

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Carlos and that you're enjoying your beautiful car. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy every moment behind the wheel of your new car!

August 06, 2024

Dealership Rating
Employee Rating

My sales rep Carlos was awesome. He was informative and made the process very easy. More

by paulhampton1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2024

Volkswagen of Ocala responded

Thank you for the great feedback! We’re thrilled to hear that Carlos provided you with excellent service and made the process easy and informative. We’ll be sure to pass along your kind words to him. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to helping you again in the future!

July 05, 2024

Dealership Rating
Employee Rating

2nd car I’ve bought from VW of Ocala. Love working with this dealership and taking my cars for service there. Thanks Carlos and TJ and Caleb More

by Casey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson , Caleb Garcia, TJ Richmond

Jul 08, 2024

Volkswagen of Ocala responded

Thank you for your loyalty and for choosing VW of Ocala once again! We're thrilled that you love working with our dealership and trust us with both your vehicle purchases and service needs. Carlos, TJ, and Caleb are grateful for your appreciation. We look forward to continuing to provide you with excellent service and being there for your automotive needs in the future.

June 13, 2024

Dealership Rating
Employee Rating

Best dealership I have ever used and that is a 50 plus year span.Clean, neat ,orderly. More

by Dcorno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker, Fez Fuentes

Jun 21, 2024

Volkswagen of Ocala responded

Thank you for your wonderful feedback! We're honored to be your top choice after so many years. We appreciate your support and look forward to serving you again!

June 06, 2024

Dealership Rating
Employee Rating

it was an easy and awesome experience, 10 out of 10 . the employee are very curious and professional and made sure I was taken care off and updated through every step of the process More

by mlop0880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Vallejos

Jun 11, 2024

Volkswagen of Ocala responded

It's fantastic to hear that you had such an easy and awesome experience! A 10 out of 10 rating speaks volumes. It's clear that our team went above and beyond to ensure your satisfaction, being both courteous and professional. Keeping you informed and updated throughout every step of the process is a great example of their dedication to excellent service. Here's to more positive experiences like this in the future!

May 25, 2024

Dealership Rating
Employee Rating

Carlos was awesome, id recommended him to anyone I know. Take care of his customers and just a overall awesome person. More

by fmoralesdejesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Volkswagen of Ocala responded

Thank you for your fantastic review! We're thrilled to hear that Carlos provided such excellent service. Your recommendation means a lot to us, and we'll be sure to let Carlos know about your kind words. We look forward to serving you again!

May 16, 2024

Dealership Rating
Employee Rating

Excellent service I got a problem with the air conditioning give me and appointment fixed the same day.nice and clean place More

by lizette_13pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky Vallejos

May 17, 2024

Volkswagen of Ocala responded

Thank you for your review! We're glad we could quickly resolve your air conditioning issue and that you found our facility nice and clean. We appreciate your feedback and look forward to assisting you again!

May 16, 2024

Dealership Rating
Employee Rating

The dealership, looked nice and cleaned. It was easy to find. And Carlos is a great salesman. More

by tmelvin1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Volkswagen of Ocala responded

Thank you for your feedback. We're glad to hear you found our dealership clean and easy to find, and that Carlos provided great service. We strive for excellence and would love to know how we can improve to make your next visit a five-star experience.

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