Carla Martinez
Carla Martinez at Kings INFINITI
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Carla Martinez

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Carla Martinez

December 28, 2024

Dealership Rating
Employee Rating

Carla did a great job communicating updates about my car. I drive from Staten Island just to go to this service center. More

by JVB98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

December 26, 2024

Dealership Rating
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The customer service is amazing. The facility is clean and welcoming. I will definitely use them again. More

by FORKEI74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Hi Forkei74, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

December 22, 2024

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Employee Rating

They are so great and professional in they work is my favorite infinity dealer I’m so happy to go there More

by FAAPDEALER1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 18, 2024

Dealership Rating
Employee Rating

Great team great company. Greatly impressed by the service I received at infinity . Wouldn’t have it less More

by DONALD.MARCH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Donald.march, thank you for sharing your positive experience!

December 18, 2024

Dealership Rating
Employee Rating

The best kings inifiniti does exceptional work and treat the customers with value like family More

by JUNE11224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

June11224, we are so happy to read such a great review about Kings INFINITI, Inc.! Thank you, and have a fantastic day!

December 18, 2024

Dealership Rating
Employee Rating

Carla was great and very professional. Service was also done quickly and efficiently. Great overall experience More

by OLGAFABUSOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Olgafabusovich, we really appreciate your positive review!

December 18, 2024

Dealership Rating
Employee Rating

It was a good and easy process and I greatly appreciate the service that was provided More

by YEGORZADOR1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Yegorzador1212, your wonderful feedback and rating mean a lot to us.

December 14, 2024

Dealership Rating
Employee Rating

Carla is very nice , and always very helpful. I had great experience with her. Thank you More

by Amaliya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

December 12, 2024

Dealership Rating
Employee Rating

Some of the mechanics are very neglectful and careless. They scratched my car and the manager was quick to blame me, stating it didn’t happen there. I was highly offended but kept my calm throughout his More

by DILCIAMOREL1212
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: John.

Dec 28, 2024

Kings INFINITI responded

Dilciamorel1212, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kings INFINITI, Inc. (718) 646-3331

December 05, 2024

Dealership Rating
Employee Rating

I get my tire fix, it was not done a 100% to my satisfaction, it was plug but after that they did not put back air in the tire More

by AJ370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

If you're ever in need of more help, please let us know!

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