Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 25

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

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285 Reviews of Carl Maratta

March 19, 2022

Dealership Rating
Employee Rating

Great customer service, been kia owner since 2009! Still running with 245k miles on my spectra! More

by YCHANG06010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

Mar 20, 2022

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

March 18, 2022

Dealership Rating
Employee Rating

Best customer service in the state. of Connecticut. I wouldn’t bring my. Car to any one but Kia service. More

by DDLABAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Victoria Didavide, John Golymbieski, Brian Roush

Mar 20, 2022

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing Executive Kia! Carl Maratta Service Manager

March 18, 2022

Dealership Rating
Employee Rating

Service dept checked car in quickly and kept me informed on status of work being done More

by JENNIFER60268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

Mar 20, 2022

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

March 17, 2022

Dealership Rating
Employee Rating

Ever since I started with executive Kia I’m more comfortable with whatever they do to my vehicle. Unlike that other dealership Napoli Kia who is a rip off. Executive Kia restore my faith in the bran More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

Mar 17, 2022

Executive Kia responded

Thank you for your business and this review, Joe. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

March 17, 2022

Dealership Rating
Employee Rating

The personal was attentive and they answered all my questions regarding the service provided I had a good experience. More

by Ruben Moreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

Mar 17, 2022

Executive Kia responded

Ruben, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 16, 2022

Dealership Rating
Employee Rating

Always timely and super nice anytime I need to bring in my car for service! The staff is excellent! More

by Jjellison910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Roush

Mar 17, 2022

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

March 15, 2022

Dealership Rating
Employee Rating

This was my first car service appointment and I was welcomed by the staff immediately. More

by DEDIPALMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan

Mar 15, 2022

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 14, 2022

Dealership Rating
Employee Rating

I was pleased that I only waited an hour this time around for an oil change More

by MRSFORBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Mar 15, 2022

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

March 11, 2022

Dealership Rating
Employee Rating

They helped my unexpected service call almost immediately and quickly very much appreciated and completed correctly More

by Roy Rinaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Not sure but everyone got involved and did a great job

Mar 14, 2022

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Roy, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

Mar 14, 2022

Roy Rinaldi responded

👍

March 10, 2022

Dealership Rating
Employee Rating

The service was excellent. The agent that helped me at the counter was super helpful. There was no waiting time in excess. The waiting room is comfortable and have goodie’s to More

by AGOSTO19642003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

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