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Carl Maratta
Carl Maratta at Executive Kia
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Carl Maratta

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9
261 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

18 yrs, 2 mos

4.9

261 Reviews

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261 Reviews of Carl Maratta

September 13, 2024

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Employee Rating

Great place amazing service. Very attentive. Clean shop. People are very friendly and courteous thanks More

by WOJO196643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony

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Sep 15, 2024

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

September 04, 2024

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Employee Rating

Location. Ease of scheduling service. Waiting area. Prompt service. Friendly staff that explains their actions. More

by anthonydd2209
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 04, 2024

Executive Kia responded

Anthony, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

August 24, 2024

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Employee Rating

Harrison always goes above and beyond. Can’t say enough about his exceptional customer service and overall great personality! More

by phubeny
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone, Rachel Marshall, Jake Anthony

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Aug 25, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear that Harrison is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

August 23, 2024

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Fast and friendly service. The staff was super informative about what was going on with my vehicle. More

by AMBERTILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Jake Anthony

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Aug 24, 2024

Executive Kia responded

Thank you, Amber, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Carl Maratta Service Manager

August 12, 2024

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Employee Rating

Solid dealership and service center! Would recommend getting your service done here with executive Kia More

by Beloosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony

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Aug 12, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

July 03, 2024

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They are responsible and provide accurate information. .they were very accommodating as well. Thanks you More

by ANGELO.P.LOSI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony

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Jul 05, 2024

Executive Kia responded

Thank you for your business and this review, Angelo. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

June 24, 2024

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Employee Rating

Great people, always let me know the status of repairs and when I can pick up the car. As I said, great staff. More

by John
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony

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Jun 24, 2024

Executive Kia responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 03, 2024

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Employee Rating

The best service experience I have had. I would recommend them all of the time. More

by Nparbh11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone, Rachel Marshall, Jake Anthony

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Jun 04, 2024

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 10, 2024

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Employee Rating

Always helpful. ..always pleasant...always professional...Service department is always a big factor in where I choose to buy a car. More

by RIRIBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony

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May 10, 2024

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

February 29, 2024

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Employee Rating

Consistent service and reasonable prices are always expected and counted on. Appointments are available pretty easily. More

by SDTEACH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

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Mar 01, 2024

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

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