Carl Maratta | Page 18

Service department took me right away and kept me well informed. Greeted immediately and taken to my car when all done. informed. Greeted immediately and taken to my car when all done. More

by FRANMANS Verified Customer Verified Customer

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Very fast service and very kind service writers they always make me look forward to seeing them on future visits always make me look forward to seeing them on future visits More

by CHARLENELESLIE Verified Customer Verified Customer

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My problem is more related to Kia as a company, but also partially to the dealership. My car’s engine blew and needed to be replaced. Kia (as a company) was absolutely no help in my situation. My engine got partially to the dealership. My car’s engine blew and needed to be replaced. Kia (as a company) was absolutely no help in my situation. My engine got recalled, but I ended up having to pay out-of-pocket anyway. I was working with Rick from the service department. He was amazing; however, he took an extended leave while my case was open, and was unavailable for a long time. The other people in the service department have no communication with each other or with their customers. They seldom called me with updates. At one point, I called t he dealership 4 times in the span of a week just to ask for an update. Every time I called, they told me the service manager would call me back. He never called me. I finally got my car back, but this experience was nothing short of a headache. Jojo and Rick are amazing and if they were the only ones there I would give them five stars. More

by Modern_Hippie Verified Customer Verified Customer

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Very professional and helpful. Wait time not too long. All are friendly. 😊 all of them. Wait time not too long. All are friendly. 😊 all of them. More

by PESTICCI Verified Customer Verified Customer

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Great experience in the service department. Always very helpful and courteous. Repair rates are very competitive and there are always coupons and/or discounts. Always very helpful and courteous. Repair rates are very competitive and there are always coupons and/or discounts. More

by FAHARKINS Verified Customer Verified Customer

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Good job all employees very friendly , I love Kia Wallingford Coffee was good place clean Wallingford Coffee was good place clean More

by Jimmy Kapend Kabwit Verified Customer Verified Customer

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Professional, Courteous, Great People. This was my first visit and I will certainly be back for service in the future. This was my first visit and I will certainly be back for service in the future. More

by tonyv729 Verified Customer Verified Customer

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I’ve been coming here for several years after a dishonest experience at Crowley. My favorite rep has since passed away (rest his soul) however all the of the other staff I have been working with in his absen experience at Crowley. My favorite rep has since passed away (rest his soul) however all the of the other staff I have been working with in his absence have been great to work with, too. Definite recommend them for all your Kia service needs! More

by JENNIFERVINC Verified Customer Verified Customer

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Brian and the service staff are very knowledgeable and professional. They are thorough in the honest analysis of what is needed to repair your automobile and perform the work efficiently. professional. They are thorough in the honest analysis of what is needed to repair your automobile and perform the work efficiently. More

by LDAMERON3 Verified Customer Verified Customer

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The service was good the price was not so good it was more than I had expected more than I had expected More

by Catherine White Verified Customer Verified Customer

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