Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 15

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

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285 Reviews of Carl Maratta

November 25, 2022

Dealership Rating
Employee Rating

The team was professional and prompt. My car was fixed ahead of schedule which was a pleasant surprise! More

by ALEXANDRA.LANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, David Barschow , Katie Rice, Brian Roush

Nov 26, 2022

Executive Kia responded

Alexandra, Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

November 24, 2022

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Employee Rating

The hospitality will f kindness is always awesome! I’m greeted with smiles and always an update of service about my vehicle-honestly. More

by MICHELLE_BROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Nov 26, 2022

Executive Kia responded

Michelle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 16, 2022

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Employee Rating

Very helpful made my experience very happy and when I upgraded my car I will b coming here no questions More

by Davidwillis 652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Nov 17, 2022

Executive Kia responded

Thank you, David, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 16, 2022

Dealership Rating
Employee Rating

Very polite and friendly. Work was done in the time we were told. We were pleased. More

by Patlonergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Nov 17, 2022

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 13, 2022

Dealership Rating
Employee Rating

Very helpful. .suggestive on sales end..good followup on email..knowledgeable staff..clean dealership with amenities More

by 123RARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Nov 14, 2022

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 09, 2022

Dealership Rating
Employee Rating

Overall the service team is very good. Unfortunately, the service history is not sent to Carfax as other service centers are currently moving towards. It adds value when someone can view More

by Nadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Nov 09, 2022

Executive Kia responded

Thank you for your business and this review, Nadia. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 09, 2022

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Employee Rating

The service department and the service writers are a great group of people. They don’t try to sell you anything you don’t need. More

by JOEANDVICSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Nov 09, 2022

Executive Kia responded

Thank you, Joe! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

November 07, 2022

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Employee Rating

Been going there for years. Always pleasant to work with . They help me with all my issues. More

by U15444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Nov 07, 2022

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 07, 2022

Dealership Rating
Employee Rating

I had called to make sure I could get all my items taking care. But I ended up leaving with having to make an extra trip. I asked if I could get another key and I ended up not being able to do that either Ri More

by Sherreebolden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Nov 08, 2022

Executive Kia responded

Sherree, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carl Maratta Service Manager

November 03, 2022

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Employee Rating

Outstanding, professional and prompt service department. Everything was handled beyond my expectations. Friendly and courteous interaction with the service manager. Very pleased and recommend this serv More

by BIRDLURE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

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