I had an outstanding experience at Pinnacle Nissan and
couldn’t be happier with my new vehicle! From start to finish, everything was smooth, stress-free and genuinely enjoyable. Nathan and Saul truly went
couldn’t be happier with my new vehicle! From start to finish, everything was smooth, stress-free and genuinely enjoyable. Nathan and Saul truly went above and beyond to make the entire process exceptional. They were knowledgeable, patient, and took the time to answer all of my questions without any pressure. Their professionalism and friendly approach made me feel confident and well taken care of every step of the way. If you are looking for a dealership that values customer service and makes buying a car a great experience, I highly recommend Pinnacle Nissan. Thank you again Nathan and Saul, for making this such a positive experience!
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by KAYLEEDIETZ
Verified Customer
Verified Customer
Other Employees Tagged:
Nathan Schwan, Saul
Apr 01, 2026 -
Pinnacle Nissan responded
Thank you for the wonderful feedback! We're thrilled your experience was smooth and stress-free. Nathan and Saul truly exemplify our commitment to exceptional customer service with their knowledgeable and patient approach. Your satisfaction with your new vehicle means everything to us at Pinnacle Nissan. We appreciate you sharing your positive experience and look forward to serving you again!
I worked with Eddie Fernandez He is a friendly,
knowledgeable professional. He always takes the time to explain what was done and what will need to be done in the future. A pleasure to work with hi
knowledgeable professional. He always takes the time to explain what was done and what will need to be done in the future. A pleasure to work with him
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by Tony
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Fernandes
Apr 01, 2026 -
Pinnacle Nissan responded
Thank you for the wonderful feedback about Eddie Fernandez! We're thrilled you had such a positive experience with his friendly, professional service and clear explanations. Having knowledgeable staff who take time to help customers understand their vehicle's needs is something we value greatly at Pinnacle Nissan.
From start to finish everything was smooth and you are a
great team and you worked with my son to ensure everything was completed as requested
great team and you worked with my son to ensure everything was completed as requested
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by sueking101
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Pinnacle Nissan responded
Thank you immensely for sharing your wonderful experience with us. It means so much to hear that the entire process went seamlessly from beginning to end. We take great pride in working closely with our customers to make sure all requirements are met exactly as needed. Your recognition of our team's collaborative efforts is truly appreciated, and we're delighted that we could provide such excellent service for your son's needs. Your positive feedback motivates us to continue delivering this level of care and attention to every customer who visits Pinnacle Nissan.
The first three people I talked to in the cells
department were no help at all when I got a hold of Eddie and Service. He was patient because I was upset with the sales department he stepped up and
department were no help at all when I got a hold of Eddie and Service. He was patient because I was upset with the sales department he stepped up and told me he would check on it and he got back to me and got it taken care of the very next day. The sales department could’ve made it much easier if they would’ve just told me to talk to Eddie.
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by BUDDYGARYHALL
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Pinnacle Nissan responded
We are excited to hear about your positive experience with Eddie in our service department. It's wonderful to know that he showed patience during a frustrating situation and followed through on his commitment to help you. His dedication to checking on your concern and resolving it promptly the next day truly reflects the level of service we strive to provide. We appreciate you taking the time to recognize Eddie's outstanding efforts and are glad he was able to turn your experience around at Pinnacle Nissan.
My sales person or two cars with Jackson he was awesome
considerate kind knowledgeable no pressure from him, but he gave me a third choice the second time around and I bought it. I love it
considerate kind knowledgeable no pressure from him, but he gave me a third choice the second time around and I bought it. I love it
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by OTEKA529
Verified Customer
Verified Customer
Apr 01, 2026 -
Pinnacle Nissan responded
We are thrilled to hear about your wonderful experience with Jackson! It sounds like he provided exceptional service by being considerate, knowledgeable, and respectful of your needs without applying any pressure. We're delighted that he presented you with multiple options and that you found the perfect vehicle on your second visit. Your satisfaction with both the service you received and your new car means everything to us at Pinnacle Nissan. Thank you for taking the time to share your positive experience!
The best service ever!
! Wes was amazing!! Above and beyond the call of service!!! Would recommend to everyone!!!
! Wes was amazing!! Above and beyond the call of service!!! Would recommend to everyone!!!
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by karokestr
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Pinnacle Nissan responded
Thank you for your wonderful feedback! We are thrilled to hear that you experienced exceptional service at Pinnacle Nissan. Your recognition of our team member's dedication and commitment to going above and beyond means so much to us. We take great pride in delivering outstanding customer experiences, and your enthusiasm and recommendation truly validate our efforts. We appreciate customers like you who take the time to share their positive experiences with others.
I am very disappointed in Pinnacle Nissan’s response to
fulfilling their contract and every time I call to ask when they are gonna complete it I get no response if this is your way of customer service, I w
fulfilling their contract and every time I call to ask when they are gonna complete it I get no response if this is your way of customer service, I will never recommend or use you again
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by BUDDYGARYHALL
Verified Customer
Verified Customer
Apr 01, 2026 -
Pinnacle Nissan responded
We value feedback regarding communication and follow-through, as these are key components of the customer experience. Our team strives to provide timely updates and reliable support throughout every interaction. Comments like this help us improve our responsiveness and service standards. For further assistance, please reach out to Joey Johnson, our Service Director, at 480-368-4042.
The dealership made it quick and easy for an out of town
purchase. Easy to deal with.
purchase. Easy to deal with.
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by youngsongdmd
Verified Customer
Verified Customer
Apr 01, 2026 -
Pinnacle Nissan responded
Thank you for your positive feedback! We're thrilled that we could make your out-of-town purchase smooth and straightforward. We appreciate you choosing Pinnacle Nissan and sharing your experience.
Super excellent trabjo,super professional ,siempre
estuvieron en communication y information de todo lo k estaba pasando 🙏❤️
estuvieron en communication y information de todo lo k estaba pasando 🙏❤️
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by ISMARYCENTELLES
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Pinnacle Nissan responded
We are happy to hear about your outstanding experience with our team. Your feedback about the excellent work and professional service truly means a lot to us. We take pride in maintaining clear communication and keeping our customers informed throughout every step of the process. Thank you for recognizing our commitment to providing exceptional service at Pinnacle Nissan.
Wes was one of the best service advisors that I have ever
worked with! Will definitely be coming back.
worked with! Will definitely be coming back.
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by Kee
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Wes Auer
Apr 01, 2026 -
Pinnacle Nissan responded
Thank you for the wonderful feedback about Wes! We're thrilled to hear he provided exceptional service and exceeded your expectations. We look forward to welcoming you back to Pinnacle Nissan for your future automotive needs.
Apr 01, 2026 -
Pinnacle Nissan responded
Thank you for the wonderful feedback about Wes! We're thrilled to hear he provided exceptional service and exceeded your expectations. We look forward to welcoming you back to Pinnacle Nissan for your future automotive needs.
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