CHRISTOPHER THEDORE ARFSTEN | Page 11

Every time I get my car serviced or need anything pertaining to my car I always go to Volkswagen of North Tampa to handle it. They’re very nice and professional with their service. pertaining to my car I always go to Volkswagen of North Tampa to handle it. They’re very nice and professional with their service. More

by BOK352 Verified Customer Verified Customer

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Went in for an oil change. They were quick and efficient. Will be going back evertime I need one! They were quick and efficient. Will be going back evertime I need one! More

by elizabethlangbecker Verified Customer Verified Customer

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Charged me 220 for labor to put in 4 sparks plug that takes 30 minutes takes 30 minutes More

by J Verified Customer Verified Customer

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I take my car to have a oil change my appointment was at 7:30 my service guy told me will be a hour, went 2 hours pass I went to ask him wah happened and he told me to wait.i see a lot of people was there b 7:30 my service guy told me will be a hour, went 2 hours pass I went to ask him wah happened and he told me to wait.i see a lot of people was there before and after me and they was leaving service done, 3 hour pass and nothing I went to ask again I got mad went 3 hour and half pass and I ask the car washing guy. Thas went he call somebody the manager came and he told me the technician guy put my car and the servicr bord wrong.but I ask 3 times why it is taking so long,service was ver Bay disappointing I hope I cane get some credit for, I left almost at noon very bad More

by LESTERCRUZ777 Verified Customer Verified Customer

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Appointment was 30 min before closing but still completed oil change timely. Courteous service. No complaints. oil change timely. Courteous service. No complaints. More

by giftwho3 Verified Customer Verified Customer

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Joseph was wonderful! Very respectful and helpful explaining the details of my service. Also, love the car wash benefit! Very respectful and helpful explaining the details of my service. Also, love the car wash benefit! More

by CWBRENNEN Verified Customer Verified Customer

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Highly qualified professional staff. I Recommend this organization and suggest you give them I try. I Recommend this organization and suggest you give them I try. More

by MWHIT93681 Verified Customer Verified Customer

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Not sure the software update was completed waited over 4 hours due to “computer” breakdown by the service tech hours due to “computer” breakdown by the service tech More

by BURGHONE51 Verified Customer Verified Customer

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Customer service is horrible. I dropped off my car for service, two days later my service advisor quits and I didn’t get my car until a week later. My car sat there with no one kn I dropped off my car for service, two days later my service advisor quits and I didn’t get my car until a week later. My car sat there with no one knowing what happened. . . Now I was appointed a new service advisor that never answers the phone when I try to schedule an appointment for service. I leave a voicemail and don’t get a call back. I always have to call the main phone number for the service department and talk to the first service representative that picks up to get assistance. . It’s annoying and frustrating and I decided to switch to another Volkswagen location. More

by ROMELO92 Verified Customer Verified Customer

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They have short staff, I dropped my car at 9: am and I got the diagnostic around 3:30 pm after I bothered them with my phone calls to see what is going on. Most of the previous employees that I know wer got the diagnostic around 3:30 pm after I bothered them with my phone calls to see what is going on. Most of the previous employees that I know were quit because of the new Owners and the new management as I heard. I hope the new management will take this comment in consideration. Thank you. More

by sultan.k2009 Verified Customer Verified Customer

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