CHRISTIAN MAGANA | Page 2

Always a Great Experience Clear explanations, quick turnarounds, quality loaner cars. All of this order and efficiency among the chaos of the construction site orchestrated by Clear explanations, quick turnarounds, quality loaner cars. All of this order and efficiency among the chaos of the construction site orchestrated by Christian and the rest of the LB MBZ service department. More

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I have been to several dealership service departments BMW JEEP CHEVY and MERCEDES OF LONG BEACH by far the BEST EXPERIENCE!!! Great customer service friendly polite and very positive attitude he helped BMW JEEP CHEVY and MERCEDES OF LONG BEACH by far the BEST EXPERIENCE!!! Great customer service friendly polite and very positive attitude he helped me step by step explained the whole process with great details I’m even thinking of purchasing my next car here just because of the service!! Thank you again!! More

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Service I will say this the person that was helping me with getting me loaner was awesome. Just the timing with getting the car out was a problem do to cars t I will say this the person that was helping me with getting me loaner was awesome. Just the timing with getting the car out was a problem do to cars that where getting serviced was blocking the loaner cars so getting in and out was fun at all. Other than that service was good. More

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Service team is always outstanding Service writers, Christian and Selene are always outstanding as is Daisy at the loaner desk. Always getting the work done on time and with quality re Service writers, Christian and Selene are always outstanding as is Daisy at the loaner desk. Always getting the work done on time and with quality results More

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All Good Service was outstanding. Was not happy with the problems I am encountering on my vehicle. My perception is that MB is a better quality vehicle whi Service was outstanding. Was not happy with the problems I am encountering on my vehicle. My perception is that MB is a better quality vehicle which does not match my experience. For example, having to replace motor/transmission mounts with 50K miles on a 8 year old vehicle does not make sense to me. More

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maintenance service They are fast in doing the service. Fast in communicating to customer like us. They accommodated us fast and the work was done in a timely manner They are fast in doing the service. Fast in communicating to customer like us. They accommodated us fast and the work was done in a timely manner More

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One of the best Our service advisor Christian Magana never let me down. I'm very happy with the greatest service and always on time. Offer loaner every time when nee Our service advisor Christian Magana never let me down. I'm very happy with the greatest service and always on time. Offer loaner every time when needed. More

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car service Everyone was very helpful and kind! I schedule the service, left my car on time and with in 3 hours car was ready! Love the customer care! Everyone was very helpful and kind! I schedule the service, left my car on time and with in 3 hours car was ready! Love the customer care! More

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Christian was very polite, knowledgeable, and explained the options we had in regards to the repairs we needed, but made sure to do what we asked for! the options we had in regards to the repairs we needed, but made sure to do what we asked for! More

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Service Christian M. is always very helpful, knowledgeable, and attentive. I appreciate his customer service skills and attention to detail. Christian is alwa Christian M. is always very helpful, knowledgeable, and attentive. I appreciate his customer service skills and attention to detail. Christian is always friendly and puts the customer first. More

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