CHAD AUSTIN
CHAD AUSTIN at Joe Bowman Auto Plaza

CHAD AUSTIN | Page 2

Service Manager

Joe Bowman Auto Plaza

2455 E Market St
Harrisonburg, VA 22801

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4.7
77 Reviews

Chad wears many hats around the Dealership, and is both a Sales Manager and our Business Development Manager. His favorite part of working in the auto industry is meeting new people, while helping them into the vehicle of their dreams. When not at work, Chad enjoys spending his time with his wife and four children, or at the park coaching various sports.

4.7

77 Reviews

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77 Reviews of CHAD AUSTIN

September 18, 2026

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Employee Rating

Joe Bowman is the only place I have gone for oil changes since I bought my truck new in 2018. It's always been a good experience. This time, however, I noticed oil under my truck after being home for a few More

by kris729
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: CANAAN SOMERS

Sep 18, 2026

Joe Bowman Auto Plaza responded

Would you mind changing your review to 5 stars since everything was resolved and your service has been good in the past. Thank you!

Sep 18, 2026

Joe Bowman Auto Plaza responded

Thank you sir! We appreciate the chance to correct the issue and your continued business.

Sep 18, 2026

kris729 responded

In light of the steps Joe Bowman took to turn the situation around to make the experience a positive one, I would agree that my overall experience was 5 stars.

September 05, 2026

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Outstanding services with their vast knowledges. Staffs were great, friendly and courteous. Very happy there. More

by be0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: CANAAN SOMERS

September 04, 2026

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It be nice if the service people would let you know when things like transmission need to be drained and new fluid, or any other maintenance needs to be done instead of the customer having to ask. More

by kjcoffman02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CANAAN SOMERS

September 02, 2026

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Close to my home. Staff always friendly, nice to talk to, answer my question's and make me feel good that I have them to service my car. More

by slmarkovich4049
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Recommend Dealer
Yes

September 01, 2026

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courteous and fast inspection. Waiting room was clean and nice. Checkout was fast. Thank you More

by barbarajcook333
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Recommend Dealer
Yes

Other Employees Tagged: CANAAN SOMERS

August 20, 2026

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They took care of my suv putting plastic on the seats and paper on the floor mats More

by susanmspriss
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Recommend Dealer
Yes

Other Employees Tagged: CANAAN SOMERS

July 25, 2026

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Very knowledgeable and efficient. They took excellent care of my vehicle. Excellent service department. Thank you! More

by clph1227
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Recommend Dealer
Yes

Other Employees Tagged: CANAAN SOMERS

July 23, 2026

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Had a major issue with a Seatbelt. They told me come by will take a look. Soon as I got there they sent a tech out and made sure was corrected/safe and sent me on my way in under 10 mi More

by sewards1171
Recommend Dealer
Yes

Other Employees Tagged: CANAAN SOMERS , Tanya

July 17, 2026

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Employee Rating

They did a good job getting me in the same day for a breakdown. Thanks so much! More

by rhaus40
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Recommend Dealer
Yes

July 09, 2026

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Employee Rating

Servicing my truck there has been a pleasure people are great you all have answered all my questions More

by stevebeeman2814
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Recommend Dealer
Yes

Other Employees Tagged: CANAAN SOMERS

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