Butch Bugg | Page 2

Purchased a vehicle on 3/25.Took to dealer on 4/12 with Purchased a vehicle on 3/25. Took to dealer on 4/12 with starter issues was informed that it was because i had it sitting for a couple days and that Purchased a vehicle on 3/25. Took to dealer on 4/12 with starter issues was informed that it was because i had it sitting for a couple days and that the battery was checked and everything was fine. Took it back agin May before mothers day cant remember the date. because not only was it having starter issues but it was shaking and white smoke coming from exhaust. They have had it at the dealer since. I was informed it was the pistons. today when i spoke to rep he states it was fuel injector and they are on back order. the vehicle i Purchased was a suburban. they was kind enough to loan me a vehicle that seats 4, really 5 but not with 2 car seats in the back. then they loaned me a little bigger that seats 7 still not enough space that is reason i purchased a suburban that seats 8 and has the truck room. Was able to get a Tahoe that seats 8 and had it for a month and get a call saying i need to return it because someone was buying it. How? Now i have been given an acadia that seats 7... exactly like the pathfinder i traded in for a bigger vehicle. Was informed to bring the tahoe back and informed them i was out of town. Not once did i say with the vehicle. and then they wanted to say that i misrepresented myself because they pinged the vehicle. and threatened to revoke the courtesy loaner to me. Am I greatful that they loaned me a vehicle? Yes but in all honesty they sold me a 🍋. More

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New vehicle purchase experiance T. Nathan Hockett did a great job working with us on our car purchase. He was very personable and patient with us. Butch Bugg , the finance manager we T. Nathan Hockett did a great job working with us on our car purchase. He was very personable and patient with us. Butch Bugg , the finance manager we worked with, was also very helpful and spent time answering all our questions. A great team doing an outstanding job. They made our experience feel like a family outing. I would give both a 5 Star rating More

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Chris Chaney is the BEST salesman ever. Chris goes over and beyond to get you what you need. I just bought my 4th vehicle from Chris Chaney and I love it. Chris is always willing to g the extras mile !! and beyond to get you what you need. I just bought my 4th vehicle from Chris Chaney and I love it. Chris is always willing to g the extras mile !! More

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review Really friendly people. Samuel was extremely knowledgeable and professional. Service Department slow even with an appointment. Was promised a free gi Really friendly people. Samuel was extremely knowledgeable and professional. Service Department slow even with an appointment. Was promised a free gift with the purchase of my $70,000.00 truck but did not get it. People in service department when you enter are great. More

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Mark was great! I will definitely recommend this dealership to everyone I know. The process was fast and Mark was easy to work with. 10/10 A+ I will definitely recommend this dealership to everyone I know. The process was fast and Mark was easy to work with. 10/10 A+ More

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Jamie, a true asset to the company. He was very helpful without the pushy attitude which made him a pleasure to work with. Fantastic experience! without the pushy attitude which made him a pleasure to work with. Fantastic experience! More

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It was. Very quick and very informative experience Our experience was very good Tim was our salesman and he was very informative on everything that the truck had to offer that we purchased and every ex Our experience was very good Tim was our salesman and he was very informative on everything that the truck had to offer that we purchased and every experience we had with all the employees there was very good More

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Sales person I would like to thank Brandon and the whole team for making my buying experience so enjoyable. They treated me very well thank you for my new traverse I would like to thank Brandon and the whole team for making my buying experience so enjoyable. They treated me very well thank you for my new traverse More

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Very professional! Excellent experience, no pressure to make a sale from salesman & finance associate explained every detail of transaction and made me feel that if some Excellent experience, no pressure to make a sale from salesman & finance associate explained every detail of transaction and made me feel that if something were to happen, warranty or anything, it would be taken care of by this dealership! More

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Friendly Staff Our Salesman Stewart Ogg was exceptional!!!! Listened to our needs. Also the finance Mgr was very friendly and explained all the "perks" very well! Wo Our Salesman Stewart Ogg was exceptional!!!! Listened to our needs. Also the finance Mgr was very friendly and explained all the "perks" very well! Would be a repeat consumer!! More

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