Burton Hughes | Page 2

Subaru of Las Vegas broke the law and illegally ran a hard credit inquiry on me without my knowledge, or permission. I sold them a vehicle and the entire process took way too long and took way too mu hard credit inquiry on me without my knowledge, or permission. I sold them a vehicle and the entire process took way too long and took way too much effort from me as the seller in holding their hand throughout the entire process to ensure they completed the tasks required. While the sale of my car was like pulling teeth, the biggest issue with this transaction is as follows: After I left the dealership, they illegally ran a hard credit inquiry on me without my knowledge, permission, or giving them any information. Again, I will say this is illegal and runs counter to the law outlined in the Fair Credit Reporting Act. It is their responsibility to resolve this issue to my satisfaction, which they failed to do. They requested that I divulge almost all of my personal information to a 3rd party company in hopes that they can remove the illegal credit pull. They requested my Social Security Number (which I never gave to them in the first place), photos of my social security card, and account numbers for any accounts that may have been affected. This is asinine. As I refuse to give that information to some company I have never heard of, they have thrown up their hands and given up on making me whole. I devoted a great deal of time and energy which contributed to a great deal of stress on my family in trying to fix their error. They have admitted what they did was wrong and illegal, yet have no desire to repair the damage they have done to me and subsequently their reputation. Avoid Findlay Auto Group - especially Subaru of Las Vegas - like the plague. More

by Jack Verified Customer Verified Customer

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Every question we had in the purchasing process was answered. There was no pressure to buy at anytime. It really was a stress free byying process. answered. There was no pressure to buy at anytime. It really was a stress free byying process. More

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Excellent service. My wife and I felt no pressure from the sales associates upon arriving at the dealership. Our kids were able to play in their designated kids area wh My wife and I felt no pressure from the sales associates upon arriving at the dealership. Our kids were able to play in their designated kids area while we went through the purchasing process. Would definitely do business here again. More

by Bear808 Verified Customer Verified Customer

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“Love. It's What Makes A Subaru Dealer A Subaru Dealer. “A leader is one who knows the way, goes the way, and shows the way.” The author goes on to list the traits of a man I’ve only known just a brief p “A leader is one who knows the way, goes the way, and shows the way.” The author goes on to list the traits of a man I’ve only known just a brief period of time – like a passing wind - but it seems like I have known him for a life time. He appears to be honest and confident man; committed and passionate about what he does at leading people, and selling and servicing cars. He’s a good communicator, reads people well, and has a natural ability of bringing out the best in others and showing them how to work together as a team. And yet, he seems to be a humble man, who uses his God given strengths and perhaps his weaknesses too, to bring a team together. It was a pleasure, to sit and to listen to his wisdom and I thank him for the advice and understanding I received, May the Great Leader bless you and keep you Burton. May he smile upon you and gift your team. May he look upon you with favor and make you prosper. And thank Kelly also for his wise words as well. Adrian More

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Best Director I had the pleasure of working with Burton at Subaru Of Las Vegas, and his professionalism shows that all his performance with the team from the beginn I had the pleasure of working with Burton at Subaru Of Las Vegas, and his professionalism shows that all his performance with the team from the beginning, reflected in the success of today. I wish much success. Daniel Colla More

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Easiest car buying experience! Easiest car buying experience ever! Coco showed me 2 different models highlighting the differences without any pressure at all. I felt totally comfo Easiest car buying experience ever! Coco showed me 2 different models highlighting the differences without any pressure at all. I felt totally comfortable, he showed me all the costs, my trade-in value and didn't try to hide anything or do any car salesman tricks. I was very happy with the experience. The longest part of the entire process was me trying to decide what to buy and then showing me all the features in my new car! I would recommend Findlay Subaru and Coco to anyone! More

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