Bryce Anderson | Page 14

Effective communication and friendly service is what you get at Great Falls Honda. We had our moonroof assessed and fixed in an efficient/timely manner. Our only complaint is that the staff working on the v get at Great Falls Honda. We had our moonroof assessed and fixed in an efficient/timely manner. Our only complaint is that the staff working on the vehicle did not return the car to the exact state it was in before they worked on it. During the initial assessment, the passenger door window switch was opened to look at electrical wiring; and, unfortunately, it was left open/exposed upon returning to us. I didn’t notice til I was nearly home. Luckily, I was able to pop the switch back in place myself, but I expect that type of thing to be done by the professionals. During the actual repair, two of our car seats were uninstalled without our knowledge, and we weren’t told that we needed to reinstall them. They were placed back in the seats they were originally in, and at first glance appeared to not have been touched. Luckily, we noticed before strapping any children in; but you can see how this poses a safety concern. Despite the minor oversights, the overall experience was fantastic, Bryce was professional, polite and easy to talk to. We are happy with our fixed car and definitely recommend this Honda dealership to get it done right. Just be sure to inspect your vehicle well before you pull off the lot. More

by rafael.hernandez2011 Verified Customer Verified Customer

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I’m always treated with kindness and respect when I have my car serviced at Great Falls Honda. I’m treated more like an old friend than a customer. my car serviced at Great Falls Honda. I’m treated more like an old friend than a customer. More

by fxegrammalela Verified Customer Verified Customer

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They were great. They’ve always been very nice when I’ve been there. One of the reasons I bought a Honda is because of their service center at GFHonda. They’ve always been very nice when I’ve been there. One of the reasons I bought a Honda is because of their service center at GFHonda. More

by cyndee_curtis Verified Customer Verified Customer

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Quick, thorough service and professional service. We left our car for routine maintenance plus some recall work. The car was ready by the end of the day. Thanks Honda of Great Falls!!! We left our car for routine maintenance plus some recall work. The car was ready by the end of the day. Thanks Honda of Great Falls!!! More

by jtkoczur Verified Customer Verified Customer

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fast efficient and does his best to solve any problem or question I might have question I might have More

by dandjsiller Verified Customer Verified Customer

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I have always received excellent service. Brice was especially helpful with assisting me about my questions navigating my vehicle system. Brice was especially helpful with assisting me about my questions navigating my vehicle system. More

by maryrbrinkley Verified Customer Verified Customer

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Quickly and efficiently done. The department rep made sure to ask about the cabin air filters which were in dire need of replacement. The department rep made sure to ask about the cabin air filters which were in dire need of replacement. More

by zhtazarth Verified Customer Verified Customer

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Service person left the driver seat as high as it could go. I could not get in my car when I was ready to leave. I do not know why the seat was moved. go. I could not get in my car when I was ready to leave. I do not know why the seat was moved. More

by donaldmarlene12 Verified Customer Verified Customer

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Had a first oil change on my Honda. 10,500 miles! I think that's crazy. I got my car back but was disappointed they didn't wash or vacuum it out. 10,500 miles! I think that's crazy. I got my car back but was disappointed they didn't wash or vacuum it out. More

by jbutlerfox Verified Customer Verified Customer

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I arrived early, but was checked in right away. They did the oil change quickly and cleanly. They did the oil change quickly and cleanly. More

by jsvalleyview Verified Customer Verified Customer

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