Bryan Ryerson | Page 7

Brandon he was very professional salesman took his time helping me i didn't have wait that long get my car ur finance was very polite took me step by step with paperwork I Rater them very high and I recomm helping me i didn't have wait that long get my car ur finance was very polite took me step by step with paperwork I Rater them very high and I recommend u guy my friend Thx u I appreciate that 👍👍 More

by GAYLEROBSON Verified Customer Verified Customer

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They treat you fairly, greet you with a smile, and do what they need to make the customer happy. We won't be going anywhere else for vehicles what they need to make the customer happy. We won't be going anywhere else for vehicles More

by ELOUDERBACK Verified Customer Verified Customer

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Process was so quick and easy. Great customer service. I will definitely recommend to others. I had a great experience!!! Great customer service. I will definitely recommend to others. I had a great experience!!! More

by YESIMBLSD Verified Customer Verified Customer

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Good. Very short and to the point. No hassle at all. There if had questions but not pushy. Very short and to the point. No hassle at all. There if had questions but not pushy. More

by NYKATZ3 Verified Customer Verified Customer

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My experience with purchasing a used car turned from excitement to frustration within a few days. Things I asked for during purchase was not in my contract. Even after asking about the tire guarantee a excitement to frustration within a few days. Things I asked for during purchase was not in my contract. Even after asking about the tire guarantee a few times. A few things were not working properly that were noticed after getting the car home. Had to take the car back to get the USB/C port fixed and the passenger seat cooling and heating switch had a shortage. The service department had my car for a few days did not contact me to provide any updates, I had to contact them. I had spoken to 3 people in the department and I don’t think any of them were reading notes or communicating with each other. I received a call from Mark the manager (thank you) stating that car would be ready in a few hours and then a minute later another employee called and said it was fixed. I questioned the employee and stated that I had just received a call saying it would be ready in a few hours. The employee ensured that the car was ready. I went to pick up the car and got there 5 minutes before closing )the service department was closed) and the seats heating and cooling switch was not fixed, the floor mats were dirty because no one cared to cover their shoes while fixing my car. Spoke to Shawn about the issue he took the time to read what was going on and schedule me an appointment to come back and get it fixed. I was told they would need the car for a day to do so. When asked if I could get a loaner I was told I’d have to pay to rent one. Very disheartening to hear as a “new” customer who has not had the best experience and who’s been given the run around. I wasn’t able to get the car to Shawn on the scheduled day, but when I did take it back the employee who called me to state that the car was ready said “ we thought it was working because when we went to fix it the light came on, so we didn’t order the switch.” I had to wait a few more days. Once it was fixed the leather from the arm rest was not placed back in the grooves properly. It’s not worth the hassle to come back to have that corrected I would also like to mention that the car did not have its SD card. When I called about this I was told by the salesman I purchased the car with that after speaking to the manager in service they wouldn’t be able to replace it due to it costing $530 or $550 and they would be losing money on the car.” I went in the next morning after processing that info and a manager in sales resolved this matter quickly. I hope that after reading this feedback some changes are made. I would like to bring my car there for service in the future because its convenient, but is hesitant due to the lack of quality service I received. More

by KTRICE1001 Verified Customer Verified Customer

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It was clean, all employees were nice and very helpful. They didn’t try to sell me something I didn’t want. They didn’t try to sell me something I didn’t want. More

by ROBERTJWHITLOCK Verified Customer Verified Customer

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Staff was very efficient in answering questions and knowledgeable about the cars. Brandon is a very easy salesman to work with and Brian was great at his job and fast getting the final paperwork done. knowledgeable about the cars. Brandon is a very easy salesman to work with and Brian was great at his job and fast getting the final paperwork done. Thanks to all who assisted in selling me my new Buick Envista More

by CRUMMLEJEFF Verified Customer Verified Customer

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Service was fast. Our salesperaon was awesome. Everyone there was very friendly. Would definitely recommend. Our salesperaon was awesome. Everyone there was very friendly. Would definitely recommend. More

by MARYKAYSNYDER1 Verified Customer Verified Customer

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I love the way that they help me because I choose one car, but I didn’t want that Pacific car and they accommodated me with others to choose from William was a very good person to work with car, but I didn’t want that Pacific car and they accommodated me with others to choose from William was a very good person to work with More

by DARLENECOLEMAN0808 Verified Customer Verified Customer

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Will was very professional. When asked a question he wasn’t sure of the answers he’d ask his sales manager. Explained the interior and showed how it all worked . When asked a question he wasn’t sure of the answers he’d ask his sales manager. Explained the interior and showed how it all worked . More

by ATAMULONIS Verified Customer Verified Customer

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