Bryan Hastings
Bryan Hastings at Kenny Ross Subaru

Bryan Hastings | Page 61

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
816 Reviews
4.8

816 Reviews

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816 Reviews of Bryan Hastings

July 25, 2023

Dealership Rating
Employee Rating

Service was terrible. After 3 hours my car was worse than when I took it. Map still didn't work, plus check engine light was on. I was told it was good as new. Then assist More

by TEDANDJEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Runion, Mike Siefers , Howard Boughter, Jakob Krydick

Jul 25, 2023

Kenny Ross Subaru responded

"TEDANDJEN3" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 21, 2023

Dealership Rating
Employee Rating

The buying process was fairly quick and easy. Everyone that I dealt with treated me great. More

by DAWG0047
Recommend Dealer
Yes
Jul 24, 2023

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 20, 2023

Dealership Rating
Employee Rating

The only problem was that I had to wait for over an hour before they took my car back, but everyone was very nice and helpful. More

by DONNAMCLAUGHLIN_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 17, 2023

Dealership Rating
Employee Rating

terrible. Appointment was to fix a leak that occurred immediately after I picked up my car from a service appointment. The issue was "not related". More

by JVALENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jakob Krydick

Jul 17, 2023

Kenny Ross Subaru responded

"JVALENTA" does not correspond to a customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 16, 2023

Dealership Rating
Employee Rating

Service is most important to me in rating a dealership. That it stands behind it’s work. More

by pjldkoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Kenny Ross Subaru responded

Great to have you back with us again!

July 15, 2023

Dealership Rating
Employee Rating

Bryan was awesome, service is always excellent! Keep up good work, I’ll be back! More

by RICHARDPBEECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Mike Siefers

Jul 17, 2023

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 13, 2023

Dealership Rating
Employee Rating

The entire team is exceptional. .. I have 100% confidence in them. I drive away w a smile & feeling safe!! Thank you all..... More

by 1478dogma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Mike Siefers , Howard Boughter, Jakob Krydick

Jul 13, 2023

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 12, 2023

Dealership Rating
Employee Rating

First time appointment. Very good experience with staff and waiting room was made as comfortable as possible. More

by TIMOJP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 09, 2023

Dealership Rating
Employee Rating

They always try to please and take care of the customer. No issues is deemed trivial. More

by RODNEYKING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Mike Siefers

Jul 10, 2023

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 06, 2023

Dealership Rating
Employee Rating

The dealership is professional and my car is always in awesome operating condition after service. More

by MIPPYTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Kenny Ross Subaru responded

We appreciate your continued support!

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