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Bryan Adams
421 Reviews
421 Reviews
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421 Reviews of Bryan Adams
Verified Customer
October 27, 2020
Service was helpful and kept me informed and updated throughout the process. I appreciate the ability to see what the tech is seeing through use of video links. That is a nice touch. Thank you! throughout the process. I appreciate the ability to see what the tech is seeing through use of video links. That is a nice touch. Thank you! More
by sherpagomez
October 23, 2020
Team always does a great job on service and cleaning. I would five 4 stars if you had complimentary car service. Having someone help me drop off car and then bringing me back to pick up car is very, very i would five 4 stars if you had complimentary car service. Having someone help me drop off car and then bringing me back to pick up car is very, very inconvenient. Beyond service, I always get a detail done so waiting while work is being done is not an option. More
by danielwilpatrick
October 21, 2020
Service was efficient and completed in less than estimated time which was appreciated. It was quite disappointing to to see or hear no mention of Covid, most notably no masks were worn. Everywhere e estimated time which was appreciated. It was quite disappointing to to see or hear no mention of Covid, most notably no masks were worn. Everywhere else I went in the Des Moines area masks were worn and one couldn’t enter the store without them. The contrast was so stark. Good grief More
by marilynfinn
October 21, 2020
Communication on status of repairs was excellent. Everyone i dealt with was friendly, courteous and helpful. Not that I want my car in for repairs, but will definitely use Audi Des Moines again. Everyone i dealt with was friendly, courteous and helpful. Not that I want my car in for repairs, but will definitely use Audi Des Moines again. More
by Walshent65
October 18, 2020
Car came fast and staff was very helpful. Thanks Audi of Des Moines. My only complaint would be when somebody tells you no on extended warranty don’t continue to ask them the same question three more times. Des Moines. My only complaint would be when somebody tells you no on extended warranty don’t continue to ask them the same question three more times. Brent the general manager was extremely friendly. I need a ride to Audi of Des Moines and he came all the way to Newton Iowa and picked me up at the front door. This is my third Audi and I love driving them. More
by adam.hird
Other Employees Tagged: Brent Schettler, Aleksandr Yanouskiy , Brent Caswell, Brady Fleischacker
October 16, 2020
Bryan had no mask ' nor did any of the other staff. There was no effort to maintain a safe distance. He also acted as if they were doing me a favor rotating my tires with "below minimum tread" standa There was no effort to maintain a safe distance. He also acted as if they were doing me a favor rotating my tires with "below minimum tread" standards. ( The reality was that there were 4/32 on the treads! His written estimate for doing the brakes and rotors was three times the cost of another auto service center with a better warranty! Won't be coming back. More
by RMRUCH
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