Bryan Adams | Page 24

As always service was perfect. Booked at a convenient time. They were expecting me. Kept me informed of progress. Sent a video inspection (which is great). Car was ready in a reasonable amount of time. M time. They were expecting me. Kept me informed of progress. Sent a video inspection (which is great). Car was ready in a reasonable amount of time. My experience with Audi Service here in Des Moines has ALWAYS been this way. More

by rancher Verified Customer Verified Customer

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It was a great experience as always. They do a great job and keep me well informed about the state of my car. They also get me on my way quickly. and keep me well informed about the state of my car. They also get me on my way quickly. More

by shelby Verified Customer Verified Customer

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I always enjoy working with Bryan my advisor. He had a loaner vehicle ready to go for me at the time of my arrival. Very convenient. loaner vehicle ready to go for me at the time of my arrival. Very convenient. More

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I was very pleased with the service and communication for our repairs. Bryan was exceptional to work with. I would recommend Audi service to everyone. our repairs. Bryan was exceptional to work with. I would recommend Audi service to everyone. More

by WALLY14 Verified Customer Verified Customer

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The service was prompt the communication was clear and I enjoyed seeing the video analysis that was emailed to me. Will recommend to others. Thanks! enjoyed seeing the video analysis that was emailed to me. Will recommend to others. Thanks! More

by ALYNNER Verified Customer Verified Customer

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Excellent service, friendly staff, facility is always clean and neat and with nice waiting area. Really is a pleasure for me to visit Audi of Des Moines clean and neat and with nice waiting area. Really is a pleasure for me to visit Audi of Des Moines More

by lady.byler Verified Customer Verified Customer

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Staff is knowledgeable and explained things well. Service was very smooth and timing for drop off and for pick up were very good. Bryan did a great job. Service was very smooth and timing for drop off and for pick up were very good. Bryan did a great job. More

by Jazz@19892020 Verified Customer Verified Customer

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This is my second survey - a little annoying. My visit was fine, but when I went to pick up my car, I had a hard time finding someone so that I could pay and get my report. The woman who checked me out c was fine, but when I went to pick up my car, I had a hard time finding someone so that I could pay and get my report. The woman who checked me out could not answer questions on my report and no service engineer was available to speak with me - this was at 5:30PM, so not a weird time to be picking up a car from Service. And, as it turns out, if the dealership would invest in a color printer, I would not have had any questions on my report. More

by KATE_WHERE Verified Customer Verified Customer

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my initial problem didn't fix.I still hear the same sound what my issue is. \I don't know what else to do to get rid of that sound. what my issue is. \I don't know what else to do to get rid of that sound. More

by msamiqbal Verified Customer Verified Customer

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Worst service I've received at any Audi dealership. Maybe the worst service period. The service writer was just flat out rude and condescending. He offered a loaner car to everyone that came in but me. A com the worst service period. The service writer was just flat out rude and condescending. He offered a loaner car to everyone that came in but me. A complete waste of time, money. However, at least I know now that I don't want to buy there. More

by TGREGTANNERJR Verified Customer Verified Customer

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