Bryan Adams
Bryan Adams at Audi Des Moines

Bryan Adams | Page 22

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.8
421 Reviews
4.8

421 Reviews

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421 Reviews of Bryan Adams

January 13, 2021

Dealership Rating
Employee Rating

Every time engine was turned on, we were bothered about an annoying sound.They made sure to find a fault and fix it. Thank u More

by msamiqbal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 12, 2021

Dealership Rating
Employee Rating

Just got an oil change. Ended up needing a tire rotation per the video that was sent. Everything went well. Customer service from front desk was great. More

by kellytiengkham
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio

January 11, 2021

Dealership Rating
Employee Rating

Always great service when I am there. It is super clean and everyone is so helpful. I loved how they had the loaner car ready for me and it was running and warm! More

by kellyschall4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio

December 29, 2020

Dealership Rating
Employee Rating

Very good experience at the Des Moines Audi service department. Bryan is knowledgable and easy to understand. Pricing is expensive and should be reviewed/compared to other dealers. More

by lajohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 22, 2020

Dealership Rating
Employee Rating

Excellent customer service. Clean, comfortable waiting area. Nice showroom. Would have preferred regular TV rather than the repeating video that was shown but not a big deal. More

by BGCAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio

December 21, 2020

Dealership Rating
Employee Rating

Thanks for all you do to make the service visit easy, friendly, educational and productive. It's also been great to try out some of your cars (as loaners) while my car was being serviced. Again, thanks More

by Franci Phelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio , Katie at the Service Desk -- very helpful, friendly and approachable!

December 18, 2020

Dealership Rating
Employee Rating

Fast service was very much appreciated. Clean and comfortable waiting area with space to keep your distance. I like the maintenance check-up video walkthrough too. Thank you! More

by briant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio

December 17, 2020

Dealership Rating
Employee Rating

Thanks for the additional help on fixing the wipers but the front wiper issue still exist with rattling and screechy noise. Car Interiors seem to have left uncleaned. More

by Anshjuly1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio

December 16, 2020

Dealership Rating
Employee Rating

Staff is always accommodating to deal with when I arrive and leave and very detailed with no surprises. I never feel like I have to wait longer than needed. More

by cmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aleksandr Yanouskiy

December 16, 2020

Dealership Rating
Employee Rating

Thank you to Brian, Wesley and Frank. We felt confident that all was done to solve our problem with expertise. The car runs great now! Brian and Frank were wonderful to help us understand and offering t More

by SHARON.DIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio , Frank was great also! Loved the video he sent. What a gift to a customer!

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