421 Reviews
Write a Review421 Reviews of Bryan Adams
January 12, 2021
Just got an oil change. Ended up needing a tire rotation per the video that was sent. Everything went well. Customer service from front desk was great. per the video that was sent. Everything went well. Customer service from front desk was great. More
Other Employees Tagged: Wesley Prudencio
January 11, 2021
Always great service when I am there. It is super clean and everyone is so helpful. I loved how they had the loaner car ready for me and it was running and warm! and everyone is so helpful. I loved how they had the loaner car ready for me and it was running and warm! More
Other Employees Tagged: Wesley Prudencio
December 29, 2020
Very good experience at the Des Moines Audi service department. Bryan is knowledgable and easy to understand. Pricing is expensive and should be reviewed/compared to other dealers. department. Bryan is knowledgable and easy to understand. Pricing is expensive and should be reviewed/compared to other dealers. More
December 22, 2020
Excellent customer service. Clean, comfortable waiting area. Nice showroom. Would have preferred regular TV rather than the repeating video that was shown but not a big deal. area. Nice showroom. Would have preferred regular TV rather than the repeating video that was shown but not a big deal. More
Other Employees Tagged: Wesley Prudencio
December 21, 2020
Thanks for all you do to make the service visit easy, friendly, educational and productive. It's also been great to try out some of your cars (as loaners) while my car was being serviced. Again, thanks friendly, educational and productive. It's also been great to try out some of your cars (as loaners) while my car was being serviced. Again, thanks! More
Other Employees Tagged: Wesley Prudencio , Katie at the Service Desk -- very helpful, friendly and approachable!
December 18, 2020
Fast service was very much appreciated. Clean and comfortable waiting area with space to keep your distance. I like the maintenance check-up video walkthrough too. Thank you! comfortable waiting area with space to keep your distance. I like the maintenance check-up video walkthrough too. Thank you! More
Other Employees Tagged: Wesley Prudencio
December 17, 2020
Thanks for the additional help on fixing the wipers but the front wiper issue still exist with rattling and screechy noise. Car Interiors seem to have left uncleaned. the front wiper issue still exist with rattling and screechy noise. Car Interiors seem to have left uncleaned. More
Other Employees Tagged: Wesley Prudencio
December 16, 2020
Staff is always accommodating to deal with when I arrive and leave and very detailed with no surprises. I never feel like I have to wait longer than needed. and leave and very detailed with no surprises. I never feel like I have to wait longer than needed. More
Other Employees Tagged: Aleksandr Yanouskiy
December 16, 2020
Thank you to Brian, Wesley and Frank. We felt confident that all was done to solve our problem with expertise. The car runs great now! Brian and Frank were wonderful to help us understand and offering t that all was done to solve our problem with expertise. The car runs great now! Brian and Frank were wonderful to help us understand and offering the best way to fix the problem. We wish we would have brought the car to get the best advise in the beginning. Great service!!! More
Other Employees Tagged: Wesley Prudencio , Frank was great also! Loved the video he sent. What a gift to a customer!

