Bryan Adams | Page 20

Great service! The service department was friendly and courteous. They kept me updated via text on all of the maintenance that was required and provided a detailed report at the conclusion of the appointm courteous. They kept me updated via text on all of the maintenance that was required and provided a detailed report at the conclusion of the appointment. I would highly recommend the Audi service department. More

by MSKUBOVICH Verified Customer Verified Customer

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My 20,000 mile check up and oil change was a breeze. Easy to schedule online and great customer service while I was waiting the 2 hours the service took. Well done! to schedule online and great customer service while I was waiting the 2 hours the service took. Well done! More

by claireseely641 Verified Customer Verified Customer

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Service gal, Katy, was friendly and good to work with...I was able to get in and out in a timely manner. Wish the shop had the parts I needed on hand. was able to get in and out in a timely manner. Wish the shop had the parts I needed on hand. More

by SUNNYBROOKE2 Verified Customer Verified Customer

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Always ready for me. Know what I want. On time, fast, courteous. Lithia Audi is the best. neon the reasons Continue to buy Audis since the first A4 came out. courteous. Lithia Audi is the best. neon the reasons Continue to buy Audis since the first A4 came out. More

by rancher Verified Customer Verified Customer

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Everyone is always extremely pleasant to work with at this dealership. They are courteous and do an excellent job of keeping me informed on status of my vehicle. The video of inspections is very much a this dealership. They are courteous and do an excellent job of keeping me informed on status of my vehicle. The video of inspections is very much appreciated! More

by HARTLEY.JOANN Verified Customer Verified Customer

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I had a routine service--oil and filter change. It was promptly done and I was shown a video of areas of concern including a leaking water pump. Everyone was very courteous. promptly done and I was shown a video of areas of concern including a leaking water pump. Everyone was very courteous. More

by pcpeglow Verified Customer Verified Customer

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Always curtious, punctual, and keeping me in the loop on where they are with my vehicle when it is being serviced. I really can't ask for much more than that as a customer. where they are with my vehicle when it is being serviced. I really can't ask for much more than that as a customer. More

by Lewis Verified Customer Verified Customer

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Brian in the service department took great care of me when I brought my Audi A5 in. GREAT CAR !!!!!! Thanks Brian- where is your picture? Thanks Audi!!!! when I brought my Audi A5 in. GREAT CAR !!!!!! Thanks Brian- where is your picture? Thanks Audi!!!! More

by JWREAMES Verified Customer Verified Customer

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The service department takes great care of our vehicles and makes sure we are current with the necessary scheduled maintenance. We will continue to recommend Audi of Des Moines to our friends and family. and makes sure we are current with the necessary scheduled maintenance. We will continue to recommend Audi of Des Moines to our friends and family. More

by Jayne Verified Customer Verified Customer

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I had my front driver side window regulator replaced as part of the service. The window works fine and the video from Jose Matos stated that the right rear tire pressure was 27. Two days later I received part of the service. The window works fine and the video from Jose Matos stated that the right rear tire pressure was 27. Two days later I received a tire pressure warning. After checking all tire pressures, all were okay at 36 except the right rear which as 43. Seemed very high and not sure what happened. Also note that when I went to pickup the car, none of the service managers were wearing masks. Not a good sight to see. Disappointed in their lack of customer safety during a pandemic. When I dropped the car off initially, Bryan was the only one who wore a mask (good for him). When I came to pick it up, Bryan was on vacation and no one in that area behind the desk had a mask. More

by mitchmark00 Verified Customer Verified Customer

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