Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 3

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
353 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 10 mos

Industry Experience

43 yrs, 10 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

353 Reviews

Write a Review

353 Reviews of Bruce Hanson

July 22, 2026

Dealership Rating
Employee Rating

They are very thorough and attentive. Great job explaining what they doing and why. I love the service videos! More

by MCed
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Jul 22, 2026

Flood Mazda responded

Bruce and the team appreciate you noticing their thorough and attentive approach during your Mazda service. We’re glad the video walk-throughs and clear explanations made everything easy to follow. Thank you for sharing your experience and we look forward to helping with your Mazda again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 18, 2026

Dealership Rating
Employee Rating

The service was excellent and the advisors were very good to work with. Good appointment. More

by ALWILL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Ellen Walton

Print
Jul 18, 2026

Flood Mazda responded

Thank you for the great feedback on your Mazda CX-5 service. We’re glad the advisors delivered an excellent experience and your appointment went smoothly. We appreciate you choosing us and look forward to your next visit. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 09, 2026

Dealership Rating
Employee Rating

They are friendly, Service my car in a timely manner in do not try to sell me excessive parts. More

by ventroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Steve Furtardo, Anthony Marshall, Mary Ellen Walton

Print
Jul 09, 2026

Flood Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 03, 2026

Dealership Rating
Employee Rating

They pay attention to what I have to say and they do their best to get done what I need done. A great place More

by JLAUSIER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Kathleen Babbitt, Anthony Marshall, Mary Ellen Walton

Print
Jul 03, 2026

Flood Mazda responded

Thank you for your review. We’re pleased our team listened and fulfilled your Subaru Crosstrek service needs. We look forward to helping you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 02, 2026

Dealership Rating
Employee Rating

Received a video describing the conditions of my car. Which was helpful in determining course of actions. More

by SUEBLIZ54
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Jul 02, 2026

Flood Mazda responded

Thank you for sharing your experience with our video update on your Mazda3. We’re glad the detailed overview of your car’s condition helped you decide on the right next steps. Bruce and the service team look forward to helping you again whenever you need us. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 30, 2026

Dealership Rating
Employee Rating

Great service! Bruce was very helpful and courteous. Will always bri g my car to be serviced here. More

by Marianne
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Jul 01, 2026

Flood Mazda responded

It’s wonderful to hear Bruce’s courteous support made your Mazda CX-50 service smooth. We appreciate that you’ll continue trusting us with your vehicle needs. We look forward to assisting you again soon. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 27, 2026

Dealership Rating
Employee Rating

It took 2 hours for an oil change, even though I had to schedule an appointment 3 days in advance. No late hours during the week for an oil change More

by 19ROGERSPAUL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Russell Cunha, Cody Harvey

Print
Jun 29, 2026

Flood Mazda responded

Thank you, Paul, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 24, 2026

Dealership Rating
Employee Rating

Excellent service. Employees very knowledgeable. Very helpful. I am an older woman and they were very respectful. A pleasure to work with them. More

by ANN_DIPRETRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

Print
Jun 24, 2026

Flood Mazda responded

How wonderful to know our team offered respectful and helpful service for your Subaru Legacy. We’re pleased you felt comfortable and that our staff’s expertise made the experience a pleasure. Thank you for sharing your positive experience. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 20, 2026

Dealership Rating
Employee Rating

Has an oil change that took almost 2. 5 hours and then they Didn't even rotate the tires!!!!!! More

by Barry
Recommend Dealer
No

Other Employees Tagged: Bruce Hanson

Print
Jun 25, 2026

Flood Mazda responded

Thank you for this feedback, Barry. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 19, 2026

Dealership Rating
Employee Rating

Always provides excellent service We've never had any issues in many years of using Flood Mazda service More

by ANDREWMCCOY123
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Jun 19, 2026

Flood Mazda responded

Thank you for trusting us with your Mazda CX-90 over the years. We’re thrilled to know you’ve enjoyed trouble-free ownership and reliable service. Bruce and the team look forward to helping you maintain that performance for years to come. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

1
2
3
4
...
36

Dealership Inventory (191 Vehicles)

new 2026 Mazda CX-5 car, priced at $36,178
2026 Mazda CX-5
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$36,178
View Details
new 2026 Mazda CX-5 car, priced at $35,948
2026 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$35,948
View Details
new 2026 Mazda CX-5 car, priced at $33,854
2026 Mazda CX-5
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$33,854
View Details
new 2026 Mazda CX-5 car, priced at $36,112
2026 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$36,112
View Details
new 2026 Mazda CX-5 car, priced at $39,141
2026 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$39,141
View Details
new 2026 Mazda CX-5 car, priced at $41,431
2026 Mazda CX-5
new
Aero Gray Metallic exterior
Automatic
All-wheel Drive
$41,431
View Details
View All Inventory