Brooke Crutchfield | Page 2

They have been attentive to my questions and answered them. Overall I think they are a good team. them. Overall I think they are a good team. More

by swright8124 Verified Customer Verified Customer

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Very pleased. Good experience. Work done on time, customer service excellent. Service rep excellent, Freddie excellent Good experience. Work done on time, customer service excellent. Service rep excellent, Freddie excellent More

by foley_james Verified Customer Verified Customer

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I love my dealership, they are thoughtful, service oriented, and make me feel very welcome! The professionalism is superb. oriented, and make me feel very welcome! The professionalism is superb. More

by michaelbudd Verified Customer Verified Customer

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The people are very nice to work with, and they provide great quality service. They treat you like family. great quality service. They treat you like family. More

by tabbychic86 Verified Customer Verified Customer

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The staff in the Service Department go out of their way to give you the best service and all the available disounts. to give you the best service and all the available disounts. More

by raprevos Verified Customer Verified Customer

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Professional service, on time and work well done. Have always been happy here and will be back Have always been happy here and will be back More

by DARKDIAMONDFARM Verified Customer Verified Customer

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I paid you $300. 00 for service that I told you what the problem was and where and still paid you for diagnosing it and didn’t even fix anything and run all of the ant 00 for service that I told you what the problem was and where and still paid you for diagnosing it and didn’t even fix anything and run all of the antifreeze out and waited so long to pay for it and then for them to bring my truck around so I could leave More

by RALSR09 Verified Customer Verified Customer

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Brought my car in April for a diagnostic the claimed to fix the problem end up having to bring in back in July for some issue but was told it had nothing to do with previous issue and was required to pay a fix the problem end up having to bring in back in July for some issue but was told it had nothing to do with previous issue and was required to pay another diagnostic fee and the issue has still not been resolved. More

by ari Verified Customer Verified Customer

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Muy buena atención se lo recomiendo porque es una muy buena atención ecselente y salí montado en un Beigulo y me aprobaron con un mal crédito los bendigo 100 por siento recomendado buena atención ecselente y salí montado en un Beigulo y me aprobaron con un mal crédito los bendigo 100 por siento recomendado More

by alfredorodriguez2988 Verified Customer Verified Customer

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I had a very disappointing experience with Master Chevrolet. I brought my 2021 Tahoe in for a recall-related concern, but instead of taking my concerns seriously, I was told I needed to pay $180 just Chevrolet. I brought my 2021 Tahoe in for a recall-related concern, but instead of taking my concerns seriously, I was told I needed to pay $180 just for an inspection. My vehicle sat there for 48 hours with no real resolution. After picking it up, I took it to different delearship the same day, and the difference was night and day. They diagnosed the issue the very same day, confirmed it was related to the recall, and even arranged a rental vehicle for me without all the unnecessary runaround. As a disabled veteran, I expected to be treated with a little more consideration and respect. Instead, I felt dismissed, missed appointments and inconvenienced. No customer should have to waste two days without answers only to find another dealership that resolves the issue in a matter of hours. To make matters worse, the recall ultimately failed and confirmed that my Tahoe needs a complete engine replacement. Had my concerns been taken seriously from the beginning, valuable time could have been saved. Based on my experience, I cannot recommend Master Chevrolet. Customer service, communication, and willingness to stand behind GM recalls need significant improvement. More

by shanillexx Verified Customer Verified Customer

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