Brooke Beaudin
Brooke Beaudin at BMW of Sarasota

Brooke Beaudin | Page 3

Service Advisor

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.8
654 Reviews
4.8

654 Reviews

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654 Reviews of Brooke Beaudin

May 08, 2026

Dealership Rating
Employee Rating

First, the glass people are like circling harassing hawks and they are liars. He didn’t even know which car was mine and tried to guess and showed me pictures of things that probably weren’t even my car and More

by Kwfgator
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 14, 2026

BMW of Sarasota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 08, 2026

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Employee Rating

I have been a customer off and on for 30 years! Six BMW's later and still very satisfied with the service at your dealership. More

by BAKER.DOROTHY
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

May 08, 2026

BMW of Sarasota responded

Your loyalty over the past 30 years and across six BMW models means a great deal to us. We’re thrilled that service on your BMW X4 continues to satisfy. Brooke appreciates your ongoing trust and looks forward to assisting you again.

May 08, 2026

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Employee Rating

Brooke was exceptional. She is efficient, very knowledgeable and kept me informed of the progress on my vehicle. Excellent ambassador for the dealership. More

by MURRAYEMAYNARD
Workmanship
Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Sarasota responded

It’s great to know Brooke provided such efficient and knowledgeable updates while servicing your BMW X7. Your recognition of her efforts means a lot to our team. Thank you for the five-star rating.

May 07, 2026

Dealership Rating
Employee Rating

It was easy and a pleasure buying the vehicle from them. From deciding to trade in my old vehicle to driving out in a new one was a couple of days More

by duncanegm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Frye

May 07, 2026

BMW of Sarasota responded

We’re thrilled that trading in your old vehicle and driving off in your new BMW ALPINA XB7 took just a few days. Thank you for sharing your experience. Enjoy every mile in your new ALPINA XB7.

May 06, 2026

Dealership Rating
Employee Rating

My service advisor, Brooke went over and beyond to assist me in getting my car serviced and repaired, not just once, but twice. Her knowledge, professionalism, communication and her customer service skills w More

by snickie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

BMW of Sarasota responded

It’s fantastic to hear Brooke went above and beyond to keep you informed with clear videos and detailed explanations. We’re glad the check-in process was smooth and efficient for your BMW M550. Thank you for choosing us again and we look forward to serving you in the future.

May 04, 2026

Dealership Rating
Employee Rating

Busy A lot of activity. Looks like many hand offs have to be coordinated Friendly More

by JOHN_MCCARVILLE
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

May 04, 2026

BMW of Sarasota responded

It’s great to hear that our team, including Brooke, was able to guide you through each transition during service on your BMW despite the busy environment. Thank you for noting the friendly atmosphere throughout your visit. We look forward to assisting you again.

May 04, 2026

Dealership Rating
Employee Rating

Got us checked in quick and said we could leave and they would notify us when the repair was complete. We were informed that the programming update can sometimes can take awhile. We opted not to wait due to More

by ALEX O
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

May 04, 2026

BMW of Sarasota responded

Thank you for highlighting the efficient check-in and clear communication about the BMW programming update. We’re pleased the work wrapped up in about three hours and met your expectations. Brooke and our service team look forward to assisting you again.

April 28, 2026

Dealership Rating
Employee Rating

Nice facility, good people, thank you for honoring the service coupon The cookies are good More

by danedoc
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

Apr 28, 2026

BMW of Sarasota responded

We’re happy our facility and staff welcomed you and that we could honor your service coupon for your BMW X6. Brooke and the team are glad you enjoyed the cookies. We look forward to your next visit.

April 25, 2026

Dealership Rating
Employee Rating

Brooke is a great advisor. She met with me and was quick to get going on setting up the diagnosis and looking over my warranty information. She informed me that it would take More

by WMFRANCA1
Recommend Dealer
Yes
Apr 25, 2026

BMW of Sarasota responded

Brooke will be pleased to hear you appreciated her dedication. We’re happy the diagnosis and warranty check ran smoothly and that you had a rental vehicle during service on your BMW 750. Knowing you picked up your car in two days with everything in order is wonderful.

April 24, 2026

Dealership Rating
Employee Rating

Sarasota BMW first class as always. Emilio and team are the very best in the business. More

by ironkr37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

BMW of Sarasota responded

Thank you for sharing your experience. We’re thrilled that Brooke and our service team provided first-class care for your BMW X6 M. We look forward to assisting you again.

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