Briyanna Jones
Briyanna Jones at Honda of Valley Stream

Briyanna Jones | Page 38

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
445 Reviews
4.8

445 Reviews

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445 Reviews of Briyanna Jones

May 13, 2024

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Employee Rating

I came in to get a replacement tire using the Honda purchased extended tire warranty. Briyanna was able to give me a reasonable estimate of the time needed, and she was responsive using the text featur More

by n.ramsook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that Briyanna provided you with a reasonable estimate and kept you updated through the text feature, making the process convenient for you. We appreciate your continued trust in our service and look forward to serving you again next time your vehicle needs attention. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 13, 2024

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Briyanna addressed all my concerns. She was patient and didn't rush through my questions. Briyanna was well informed about servicing my Honda CRV and didn't push me to have more done More

by smoisoff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Briyanna addressed all your concerns with patience and provided you with informed and honest service for your Honda CRV. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 11, 2024

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Good customer service. Nice lobby. Straight forward and don’t push me to do more services. More

by tianareyes13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

May 13, 2024

Honda of Valley Stream responded

We're delighted to hear that you had such a great experience with our customer service and facilities! Providing a comfortable and welcoming environment for our customers is important to us, and we're glad you enjoyed our lobby. We believe in transparency and respect for our customers' choices, so we're pleased to hear that you felt our approach was straightforward and free from pressure. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.

May 10, 2024

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Took longer than I was led to believe would take , not necessarily fault of service center More

by DCINCIRIPINI
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Honda of Valley Stream responded

We apologize for any inconvenience caused by the longer-than-expected wait time. While we strive to provide accurate estimates, sometimes unforeseen circumstances can arise that affect service duration. We appreciate your understanding and patience in such situations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

May 10, 2024

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Marcel was very nice and helped to solve all my inquiries. Overall we like being served here. More

by argycholpon
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Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

May 10, 2024

Honda of Valley Stream responded

We're glad to hear that Marcel was able to address all of your inquiries and provide you with a positive experience. It's wonderful to know that you enjoy being served here. If you need any further assistance, feel free to reach out anytime. Thank you for choosing us!

May 10, 2024

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Employee Rating

Kevin was very patient and helpful with handling all my questions about my CRV. I brought my car in at 7am and got it back around 5:30pm. It runs great and the problem has been fixed. Thank you for everyth More

by vperry.nyc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

May 10, 2024

Honda of Valley Stream responded

We're delighted to hear that Kevin provided such helpful and patient service with your CR-V! It's great to know that your car is running well and that the issue has been resolved. We truly appreciate your patience, and we're always here to assist with any future needs. Thank you for choosing us, and drive safely!

May 09, 2024

Dealership Rating
Employee Rating

Service center welcomed me and provided a clean environment. Briyanna was very kind and respectful. More

by ELBOVINO
Recommend Dealer
Yes
May 10, 2024

Honda of Valley Stream responded

We're glad to hear that you felt welcomed and appreciated the clean environment at our service center. Briyanna will be pleased to hear your kind words. If there's anything more we can do for you, don't hesitate to let us know. Thank you for choosing us!

May 08, 2024

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Had a better experience than I did the last time. I’m very pleased. No complaints More

by ANDREWFUNG28
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2024

Honda of Valley Stream responded

We're thrilled to hear that you had a better experience this time around and that you're very pleased with our service! Your satisfaction is our priority, and we're glad that we were able to meet your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your continued support and look forward to serving you again in the future!

May 02, 2024

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Employee Rating

Thank you Briyanna for making my service experience smooth. Liked the communication and information about what I needed for my car.. More

by Jane
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 02, 2024

Honda of Valley Stream responded

We're thrilled to hear that Briyanna made your service experience a great one and provided clear information about your car's needs. Ensuring that our customers are well-informed and satisfied with their service is our priority. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help, and thank you for your kind words!

May 01, 2024

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Employee Rating

Briyanna was amazing I came into the service bracing myself for a drama filled nightmare I can say it was the extreme opposite Briyanna was extremely knowledgable and kind. Everything went as p More

by arielberko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with Briyanna at the service center! Providing knowledgeable and kind service is our goal, and we're delighted that Briyanna exceeded your expectations. It's fantastic to hear that everything went smoothly and as planned, leaving you extremely satisfied. Your recommendation and kind words mean a lot to us, and we'll be sure to pass along your feedback. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help, and thank you for choosing us!

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