Brian Williams
Brian Williams at Tynan's Volkswagen

Brian Williams | Page 38

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
419 Reviews
4.7

419 Reviews

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419 Reviews of Brian Williams

December 23, 2023

Dealership Rating
Employee Rating

Brian was amazing to work with. Jacob is always the best. Scott is so helpful and they are great people all around. More

by DIXON2
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 26, 2023

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to hear that Brian, Jacob, and Scott made your experience amazing. We'll make sure to pass along your compliments to Brian, Jacob, and Scott, as they'll be delighted to hear that their efforts are appreciated. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. We value your business and look forward to serving you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

December 18, 2023

Dealership Rating
Employee Rating

My experience was great. They were professional and got the job done quickly and easily More

by KRISTINCLAPHAM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

Dec 19, 2023

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found our services professional and efficient. We appreciate your support and hope to have the opportunity to serve you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

December 15, 2023

Dealership Rating
Employee Rating

Got me in and out faster than I expected. Washed the car which was awesome and let me know of a break concern so I truly appreciate that given that it's my wife's car. More

by ROBERTO.DIEGO44
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 15, 2023

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that we were able to exceed your expectations by getting you in and out faster than anticipated. It's great to know that you appreciated the extra touch of having your car washed .If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to serving you and your automotive needs in the future. Thank you for choosing us! Jacqueline Goldsboro- Customer Care Coordinator

December 09, 2023

Dealership Rating
Employee Rating

Easy great also great service, love to Brian Willian assist ,Tynan VW is the best👍👏 More

by KAMILAHCASE1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

Dec 11, 2023

Tynan's Volkswagen responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an easy and great experience with excellent service at Tynan's Volkswagen. It's fantastic that Brian Williams provided the assistance you needed, and we'll be sure to pass on your appreciation to him. We appreciate your kind words and your trust in Tynan's Volkswagen. Thank you for choosing us, and we look forward to serving you again in the future. Safe travels, and enjoy your time with your Volkswagen! Jacqueline Goldsboro -Customer Care Coordinator

December 09, 2023

Dealership Rating
Employee Rating

They aren’t kidding when they say Express. My car was done before I finished breakfast. Thank you for washing my car too. Tynan’s is awesome. Thanks. More

by VaNessaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

Dec 11, 2023

Tynan's Volkswagen responded

Thank you for your fantastic feedback! We're thrilled to hear that our Express service lived up to its name, and your car was ready before you finished breakfast. Your kind words mean a lot to us, and we're grateful for your trust in Tynan's. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Safe travels, and thank you for choosing Tynan's! Jacqueline Goldsboro - Customer Care Coordinator

December 08, 2023

Dealership Rating
Employee Rating

Always kind, quick and informative The team are always knowledgeable. They are informative and timely for my appointments scheduled More

by EIMAJ_1234
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 08, 2023

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that you consistently find our service department , kind, quick, and informative We appreciate your feedback and look forward to continuing to provide you with excellent service. If there is anything specific you would like to share or if you have any suggestions for improvement, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again. Jacqueline Goldsboro- Customer Care Coordinator

December 07, 2023

Dealership Rating
Employee Rating

The service department was amazing. Thorough on answering any questions or concerns I had. Very courteous customer service from beginning to end. Will definitely continue all my service More

by MILAGROSACEVEDO051
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 07, 2023

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with our service department! We are thrilled to hear that you found our team to be amazing, thorough, and courteous from beginning to end. Your kind words and feedback are truly appreciated .We appreciate your trust in choosing Tynan's for your automotive needs. Jacqueline Goldsboro- Customer Care Coordinator

December 06, 2023

Dealership Rating
Employee Rating

I’m new to the area. The team took my call first thing in the morning, and guided me through VW RS Assistance, confirmed I was safe; and when I made it to their services More

by CLESTER.MPSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

Dec 07, 2023

Tynan's Volkswagen responded

Welcome to the area! We are thrilled to have had the opportunity to assist you and are delighted to hear about your positive experience with our team If there's anything more we can do for you or if you have any further questions, please feel free to reach out. We appreciate your trust in choosing our services, and we look forward to being your go-to automotive resource. Jacqueline Goldsboro-Customer Care Coordinator

December 03, 2023

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Employee Rating

Nightmare experience. From placing appointment to getting my vehicle back. They dont care or have pride for good service. Terrible communication. They are holding all the More

by ZAKJACOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cauther Sekatawa, Keith. Matt, Monique

Dec 05, 2023

Tynan's Volkswagen responded

We sincerely apologize for the nightmare experience you've had with our service, from scheduling the appointment to the return of your vehicle. Your feedback is deeply concerning to us, and we understand the importance of addressing your concerns promptly. Please allow us the opportunity to address your specific concerns and work towards a resolution. If you could provide more details or contact our customer service team at jacqueline.goldsboro@tynans.com , we would appreciate the chance to investigate and understand your experience better. Thank you for bringing this to our attention, and we hope to have the opportunity to rectify the situation and make amends. Jacqueline Goldsboro- Customer Care Coordinator

December 01, 2023

Dealership Rating
Employee Rating

The staff is great. I would only ask to return the vehicle as it was dropped off. When I picked my car up the radio had been turned and the channel changed. The heat had More

by CRAMCC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

Dec 05, 2023

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your positive comments about our staff .We also want to extend our gratitude for bringing the matter regarding your vehicle to our attention. We apologize for any inconvenience caused by the adjustments made to the radio and heat settings during the complimentary check Thank you once again for choosing Tynan's Volkswagen. We look forward to serving you in the future. Jacqueline Goldsboro- Customer Care Coordinator

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