Brian Stanton | Page 4
Service Manager
Gates Chevrolet of South Bend
311 E Ireland Rd
South Bend, IN 46614
Dealership Experience
17 yrs
Industry Experience
17 yrs
Languages Spoken
English
40 Reviews
Write a Review40 Reviews of Brian Stanton
February 03, 2020
Gate lift The service guy told me what was wrong with it but said at one time the glass in back must of been broken and water leaked in. Do you think he took a The service guy told me what was wrong with it but said at one time the glass in back must of been broken and water leaked in. Do you think he took a few min to vacuum up the glass before he put it back together - NO. I think that service could of been better. More
Other Employees Tagged: Ray Swanson
November 05, 2019
Worked until it was right I had a back window replaced and on the drive home I noticed it was defective. I called and brought it back, and they ordered a new one pronto. That I had a back window replaced and on the drive home I noticed it was defective. I called and brought it back, and they ordered a new one pronto. That one was as well defective, so they didn't even put it on and ordered one straight from the manufacturer instead of Safelite and ensured everything was correct before giving my car back. I've used this shop a few times and always have good service. More
October 19, 2019
Not happy with oil change Not happy with the last two oil changed . 1st one old oil still leaking when take car home. Second one oil leaking from oil filter. Take the car back Not happy with the last two oil changed . 1st one old oil still leaking when take car home. Second one oil leaking from oil filter. Take the car back to redo went home still leaking More
Other Employees Tagged: Teena Abbiehl, Dallas Hann
October 09, 2019
Wonderful You guys are always professional, polite, great quality and go the extra mile for the customer!! Thanks for being awesome!!! I will never take my vehi You guys are always professional, polite, great quality and go the extra mile for the customer!! Thanks for being awesome!!! I will never take my vehicle anywhere else! More
Other Employees Tagged: Teena Abbiehl
October 07, 2019
Gates The wait was rather lengthy, otherwise the visit was fine. Questions and concerns were addressed in a courteous manner. Best mechanic service I have The wait was rather lengthy, otherwise the visit was fine. Questions and concerns were addressed in a courteous manner. Best mechanic service I have used. More
Other Employees Tagged: Teena Abbiehl
August 13, 2019
Bad customer service The worse experience I have ever experience with a car bodyshop. We took our Toyota here thinking they would do a good job since we got our toyota fr The worse experience I have ever experience with a car bodyshop. We took our Toyota here thinking they would do a good job since we got our toyota from gates down the street. Will never bring our vehicle here again. More
April 25, 2019
Fantastic customer service! Easy Peasy! Getting the original estimate was a breeze! Took all of about 10 minutes and I was out the door! My appointment for repair was quickly scheduled the Getting the original estimate was a breeze! Took all of about 10 minutes and I was out the door! My appointment for repair was quickly scheduled thereafter, and the repair itself was completed on time and even quicker than I expected! I received a phone call stating that my vehicle was ready for pickup, but it was going to be tight for me to make it there on time before they closed for the day, and the gentleman offered to stay a few minutes late and wait for my arrival! Awesome customer service!! Would use again!! More
Other Employees Tagged: Ray Swanson , Teena Abbiehl, Joel Gates, Dallas Hann, Brian Toole
April 17, 2019
Customer Friendly Service Reasonably priced, quick, and great customer service for oil changes. I've been using the Ireland location for 2+ years, and I would highly recommend Reasonably priced, quick, and great customer service for oil changes. I've been using the Ireland location for 2+ years, and I would highly recommend. More
March 28, 2019
Amazing, courteous Teena went above and beyond I taking care of getting my vehicle repaired. Took time to ensure and explained all that was wrong and what needed to be d Teena went above and beyond I taking care of getting my vehicle repaired. Took time to ensure and explained all that was wrong and what needed to be done to repair my vehicle. More
Other Employees Tagged: Teena Abbiehl
February 11, 2019
2006 VW - BROKEN STARTER WIRE THEY WERE ABLE TO FIX IN 2-1/2 HOURS, VERY CURTIOUS, FIXED WHAT NEEDED TO BE FIXED WITHOUT TRYING TO SELL ME SOMETHING I DIDN'T NEED. GOOD JOB. THEY WERE ABLE TO FIX IN 2-1/2 HOURS, VERY CURTIOUS, FIXED WHAT NEEDED TO BE FIXED WITHOUT TRYING TO SELL ME SOMETHING I DIDN'T NEED. GOOD JOB. More

