Brian Moore
Brian Moore at Beck Nissan

Brian Moore | Page 2

Service Advisor

Beck Nissan

252 US-17
Palatka, FL 32177

Contact Me
4.8
46 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

15 yrs, 8 mos

4.8

46 Reviews

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46 Reviews of Brian Moore

August 05, 2026

Dealership Rating
Employee Rating

The service was excellent. I would recommend this service to friends. Austen is an excellent representative. More

by CBSMITH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Aug 06, 2026

Beck Nissan responded

Thank you for your kind words and recommendation! We're so glad you had an excellent service experience. We'll be sure to share your compliments with Austin—he'll appreciate it. Thank you for trusting us with your vehicle, and we look forward to seeing you again next time! — Carole M

July 29, 2026

Dealership Rating
Employee Rating

The whole process was easy! Everyone was kind and helpful. We were pleasantly surprised by the whole process. More

by ssbadders0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anita Spears, Austin Reiter, Chris Gatewood , LAYA NISSAN GREETER

Jul 30, 2026

Beck Nissan responded

Thank you for the great review! We love hearing that the process was easier than you expected. Buying a vehicle should be exciting, not stressful, and we're glad our team helped make it that way. We really appreciate you choosing Beck and hope you're loving your new vehicle! — Carole M

July 24, 2026

Dealership Rating
Employee Rating

I arrived for an appointment at 10:30 at 10:00 and was on my way home by 11:30. Great service. ‘ More

by wgoodwinb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 24, 2026

Beck Nissan responded

Thank you for the great review! We're happy to hear your visit was quick and hassle-free. Getting you back on the road as efficiently as possible is always our goal, so it's wonderful to know we delivered. We truly appreciate you choosing us and look forward to seeing you again when it's time for your next visit. — Carole M

July 13, 2026

Dealership Rating
Employee Rating

Very dependable. I have a company vehicle that needs immediate service (starter replacement). It was critical to get the vehicle serviced quickly and to be assured of More

by FRED.GIOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Beck Nissan responded

Thank you for sharing your experience, Fred. We understand how important it is to keep a company vehicle on the road, and we know that unexpected repairs can create challenges when your business depends on that vehicle. We're glad our team was able to get your starter replacement handled quickly and help provide the confidence that your vehicle was ready to get back to work. We appreciate your trust in us and look forward to being there whenever you need reliable service in the future. — Carole M

July 11, 2026

Dealership Rating
Employee Rating

Reached out BeckNissan for Service, Response quick service and excellent service, Thanks for coffe machine. More

by Rama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 14, 2026

Beck Nissan responded

Thank you for sharing your experience! We're glad our team was able to respond quickly and provide the excellent service you were looking for. We're also happy to hear you enjoyed the coffee while you were here—it's the little touches that help make your visit more comfortable. We appreciate you choosing Beck Nissan and look forward to taking care of you again the next time you need service. — Carole M

July 10, 2026

Dealership Rating
Employee Rating

I've been driving for 57 years, and this is the best service department I ever dealt with. More

by khag53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 14, 2026

Beck Nissan responded

Thank you for sharing such a meaningful compliment! After 57 years of driving and countless service experiences, it means a great deal to hear that our team stands out as the best you've worked with. We're grateful for your trust and for the opportunity to care for your vehicle. Our service team takes pride in providing knowledgeable, dependable, and respectful service, and we're thrilled to know that came through during your visit. We look forward to continuing to take great care of you for many years to come. — Carole M

July 09, 2026

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Employee Rating

The service department was very thorough in their diagnostic procedures and tests. My car had multiple problems which were fixed as soon as they got the parts and worked with my time frame More

by candicechilders64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 14, 2026

Beck Nissan responded

Thank you for your thoughtful review, Candice! We're glad our team was able to thoroughly diagnose the issues with your vehicle and get everything repaired once the parts arrived. We know dealing with multiple repairs can be stressful, so we're happy we could work around your schedule and get you back on the road as quickly as possible. We appreciate your trust in our service department and look forward to being here whenever you need us. — Carole M

July 07, 2026

Dealership Rating
Employee Rating

My last 2 visits, they did not reset oil change in car computer and I don't know how. So, every time I start the vehicle it tells me I need an oil chance; I have to dismiss from screen. Requested new cons More

by tony.leopardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 08, 2026

Beck Nissan responded

Thank you for taking the time to share your experience, Tony. We're sorry to hear about the frustration you've had with both the oil change reminder not being reset and the ongoing issue with your Frontier's center console. We understand how disappointing it is to still be waiting for a resolution. I've shared your concerns with our Service Manager, and he will be reaching out to you by the end of the day today to discuss both issues and work toward a resolution. We appreciate your patience and the opportunity to make this right. If there's anything else I can assist you with, please don't hesitate to contact me directly at (386) 328-0344, ext. 135. Whether it's related to this visit or any future experience at one of our dealerships, I'm always happy to help in any way I can. Thank you, Carole Mahanes Customer Experience Coordinator

July 01, 2026

Dealership Rating
Employee Rating

Very helpful very professional building is always clean always willing to provide service beyond my expectations More

by lorettajackson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Jul 03, 2026

Beck Nissan responded

Thank you for the kind words, Loretta! It's great to hear you've had consistently positive experiences with our team. We believe the little things matter, from providing helpful service to maintaining a welcoming environment, so it's nice to know those efforts don't go unnoticed. We appreciate your support and look forward to your next visit. — Carole M

June 28, 2026

Dealership Rating
Employee Rating

Never been turned down for an oil change when just driving in. Excellent for on the go customers who don't necessarily like to make appointments. More

by KUSYS2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Attanasio

Jul 01, 2026

Beck Nissan responded

Thanks for sharing this! We know not everyone has time to plan service days in advance, so it's great to hear our team has been able to get you taken care of when you stop by. We appreciate you choosing Beck and look forward to helping keep your vehicle running its best whenever you need us. — Carole M

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