Brian Celso | Page 22

Sport Mazda North responded

Jose, I really hope that your recent experience with Jorell and Bud at Sport Mazda North have changed your mind about disliking a car dealership visit. Great experiences are really what you deserve and I am confident knowing that Jorell Figueroa was the Sport Mazda Pro you worked with. Both he and Bud are knowledgeable professionals who are specialists in what they do in making our customers car buying experience both enjoyable and successful. Friendly and caring, Jorell is exceptional in making sure you get all your questions answered and concerns addressed and learn all you need to make the best car buying decision for YOU. Neither Jorell or Bud believe in high pressure sales and instead like to listen and assist customers to find what they want. I can understand why you would enjoy your experience. Thank you so much for choosing Sport Mazda North for your next car. Maybe Number 9 is just the start of a great car buying relationship with my dealership. I hope so. We are proud to have you as our customer and wish you nothing but enjoyment and happiness with your choice. May you and yours experience nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Lara, It was wonderful to read your kind testimonial for Ashley Ramsey and your car buying experience at Sport Mazda North. I know Ashley Ramsey well from here excellent performance at Sport Mazda South and am so happy to know she is providing the same to her new customers at North. She is a kind and caring individual and one of the best Mazda professionals we have on our team. I am very happy that she made it easy for you to find a great preowned 2018 Mazda 3 to replace your previous Mazda 3. I know you will learn to love it too. Thank you for letting others know about your car buying from home experience. We have always had this service at Sport Mazda and it is becoming more popular for customers during this unfortunate pandemic. Providing you safe and healthy options for your sales and service requirements is important to us and we are proud to know that it is appreciated by valued customers like yourself. It is certainly what you and all of our customers deserve. May you and yours have nothing but safe and healthy times to come. Thank you again for choosing Sport Mazda North and please know you will always be welcome here. JAY MEALEY, OWNER

Sport Mazda North responded

Thank you on behalf of the great staff at Sport Mazda North and we are proud to have you as our customer. You many kind comments about your recent experience at the Sport Mazda Service Center are greatly appreciated and we are so happy to know that you liked all of the upgrades we have made to make your service experience more enjoyable. With a great service team, updated facility and new ownership, we are ready to provide you the best service ever for your Mazda. Please know that I read each and every testimonial from our customers and use them to know which services are great and which need changes to make them great. These testimonials have been so important to me and the staff and I appreciate each and every one. Great customers make great dealerships, and I am happy to have a great customer like yourself at Sport Mazda North. Thank you for letting others know about your experience. JAY MEALEY, OWNER

Sport Mazda North responded

PBroughan, Please accept my sincerest apology for the situation you experienced at Cory Fairbanks Mazda. The dealership is under new ownership and management as of February 1st and as Sport Mazda North, you will not have that experience at my dealership. I hope that you give us and the new management team the opportunity to provide you and your daughter with the service you deserve. Please note that I have owned Sport Mazda for a long time and that since 2013 it has won either Mazda Florida Dealer of the Year or Mazda United States Dealer of the Year every year including for 2020. I intend to bring the same high level of service and customer satisfaction to this dealership. Please stop in and visit with Dan Parker. He is the new General Manager after a long tenure as the General Sales Manager at the original Sport Mazda, now Sport Mazda South. He will be happy to talk to hear from former customers and hopefully future customers also. You will always be welcome at a Sport Mazda. JAY MEALEY, OWNER

Sport Mazda North responded

Boriboi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Cory Fairbanks Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Sport Mazda North responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. At Cory Fairbanks Mazda we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Sport Mazda North responded

Hi Robynmarden, thank you for taking the time to leave a review for us at Cory Fairbanks Mazda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything we can do for you. Take care.

Sport Mazda North responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know. Take care.

Sport Mazda North responded

Suzy, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

Sport Mazda North responded

Hello, we are so happy to read such a great review about Cory Fairbanks Mazda! If you have any further questions, please don't hesitate to reach out! Take care.