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Brian Brannan

Overview Reviews (18)

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Brian Brannan

Brian Brannan | Page 2

Service Director

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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5.0

18 Reviews

Overview Reviews (18)

5.0

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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18 Reviews of Brian Brannan

January 14, 2026

Dealership Rating

Employee Rating

I had an appointment for routine maintenance at the service department. I received the prompt, professional service at this dealership that I have come to expect. Joe Sanchez is a fantastic service ad service department. I received the prompt, professional service at this dealership that I have come to expect. Joe Sanchez is a fantastic service advisor that assist me in keeping my vehicle in top shape. More

by CAllen

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Sanchez, Service Advisor

Jan 16, 2026 -

Lexus of Santa Fe responded

Hi Callen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

Dealership Rating

Employee Rating

Very friendly people and good service. Great people which makes a big difference. Thank you!! Great people which makes a big difference. Thank you!! More

by Hugues13

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Baca, Shawn Baker , Joe

Jan 01, 2026 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2025

Dealership Rating

Employee Rating

I’ve been taking my RX to this service department from the beginning and I have had nothing but great service everytime. Everyone is courteous, helpful, and Brian is the best service manager ensuring folk the beginning and I have had nothing but great service everytime. Everyone is courteous, helpful, and Brian is the best service manager ensuring folks are taken care of. I feel i’m in great hands there. Thank you More

by Christina Martinez

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Anthony Baca , Kailei Radtke

Jan 01, 2026 -

Lexus of Santa Fe responded

Hi Christina, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 22, 2025

Dealership Rating

Employee Rating

Ronald and the rest of the crew at Lexus of Santa Fe always go over and above to take care of us and our vehicles. This is only place in Santa Fe I trust my Lexus to! Penny at the dealership sold me my always go over and above to take care of us and our vehicles. This is only place in Santa Fe I trust my Lexus to! Penny at the dealership sold me my used RX a year ago and it has been perfect. The new building is beautiful with all the amenities a customer could ask for. Highly recommended! More

by DForester

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronald Ayala

Dec 23, 2025 -

Lexus of Santa Fe responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you have any further questions, please give us a call. We're always happy to help!

December 10, 2025

Dealership Rating

Employee Rating

Great dealership. Joseph in service department is fantastic. Service manager Brian is always ready to give advice on your car I will not take my Lexus cars anywhere Joseph in service department is fantastic. Service manager Brian is always ready to give advice on your car I will not take my Lexus cars anywhere but here. More

by Bill

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Joseph (service)

Dec 12, 2025 -

Lexus of Santa Fe responded

Hi Bill, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

December 10, 2025

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Employee Rating

They were very welcoming and punctual. I didn't have to wait for my appointment and they got me out quick. I didn't have to wait for my appointment and they got me out quick. More

by bradmccarson

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Recommend Dealer

Yes

Other Employees Tagged: Anthony Baca

Dec 12, 2025 -

Lexus of Santa Fe responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 18, 2025

Dealership Rating

Employee Rating

Brian Brannon is the reason I do business with you. Honest. Incredibly knowledgeable, smart, honest answers to about anything I ask. And such a nice man. Honest. Incredibly knowledgeable, smart, honest answers to about anything I ask. And such a nice man. More

by LYN3

Service Price Transparency

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Recommend Dealer

Yes

Oct 20, 2025 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2025

Dealership Rating

Employee Rating

My advisor, Brian, was right on top of the progress keeping in touch up to completion keeping in touch up to completion More

by sonette7

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Sep 21, 2025 -

Lexus of Santa Fe responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.