Bri Walsh

I was shocked at the increase in price of the service. Then being upsold on new windshield wiper blades, costing $18 to install, front and back. Then another $18 to replace the air filter, which takes a Then being upsold on new windshield wiper blades, costing $18 to install, front and back. Then another $18 to replace the air filter, which takes about 2 minutes. Other service centers that I have used, always returned the car all washed. Please don't let your service slide! Oh,, why don't you have mobile service like other Ford dealers. I'm dealing with a broken back and it would have been great to stay at home. More

by wanda-milton Verified Customer Verified Customer

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Great Service Department. Clean and efficient. Very comfortable if you are waiting for service completion. Amy was fantastic. Super friendly! Clean and efficient. Very comfortable if you are waiting for service completion. Amy was fantastic. Super friendly! More

by Tracey Barry Verified Customer Verified Customer

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Dealing with Nick was easy,he is nice to deal with,,we were able to make a deal on my Trade In,and the newer truck that I wanted, will take a pic of newer one later,ThankNike and the whole Crew. Jeffrey Y were able to make a deal on my Trade In,and the newer truck that I wanted, will take a pic of newer one later,ThankNike and the whole Crew. Jeffrey Young More

by youngjeffreysr Verified Customer Verified Customer

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Great service, great people. Easy to schedule, fast efficient service. Service advisor kept me informed and thoroughly explained everything. Easy to schedule, fast efficient service. Service advisor kept me informed and thoroughly explained everything. More

by jvcaputo54 Verified Customer Verified Customer

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Derrick was great! ! Very personable and knowledgeable. He and his boss went above and beyond to put me in the car that was best for me. Thanks guys!! ! Very personable and knowledgeable. He and his boss went above and beyond to put me in the car that was best for me. Thanks guys!! More

by harleyboox2 Verified Customer Verified Customer

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Very efficient, went above and beyond to repair my Escape in a timely manner. Even attempted to repair as they were closing. in a timely manner. Even attempted to repair as they were closing. More

by lmehtlan Verified Customer Verified Customer

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so prompt and polite. Addressed difficult situation with grace; communicated all along with me. Glad I took my car there. Addressed difficult situation with grace; communicated all along with me. Glad I took my car there. More

by mtbarsam Verified Customer Verified Customer

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The whole staff was very helpful, upfront and kind. Our salesman Mike Wright was fanstastic Our salesman Mike Wright was fanstastic More

by dana61103 Verified Customer Verified Customer

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Highly recommended this area if you looking for a nice and clean car to buy it. If you need help or you have some questions ask Nick. He is the best to help you…. and clean car to buy it. If you need help or you have some questions ask Nick. He is the best to help you…. More

by ritakissnenagy Verified Customer Verified Customer

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I took my 2021 Ford Edge for service and recall 22S14 on 8/14 had the car back on 8/26. They order the wrong part and they had to reorder the wright part. When I received the recall letter from Ford I wa 8/14 had the car back on 8/26. They order the wrong part and they had to reorder the wright part. When I received the recall letter from Ford I was keeping on calling to make an appointment and I was told the software from Ford they had not received it. I took my car in for service on 12/2023, and shown the letter to the to the rep, when the car was ready he told me that they did the recall and to destroy the letter, come to find out the recall was NEVER DONE. This time the rep was Phillip and he was very good, he was keep on calling to let me know the status of the car. He did his job very well, I was offer an loaner car but I refused because I do not feel comfortable to drive somebody else car. When I picked up my car on 8/26 , I asked to speak to the Manager or the Owner and neither one of was on site. Neither the owner or the manger has called me. Thanks to Phillip he did his job very well. Very disappointment how this dealership operates. The reason I gave 5 stars is because of Phillip. More

by carmela4578 Verified Customer Verified Customer

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